using quickstart I can't find the DK

[tldr]

There are two USB ports.  IMCU and nrf5340.  I had a lot of trouble with bad cables but i found one that works and I find that I have a jlink drive that pops up so I know there is a good connection.  However, when I run the quickstart, it does not find the DK.  vscode also does not find the DK.

It tells me to provied the log.  however there isn't much to the output.

2024-03-27T21:14:24.036Z INFO Initialising nrfutil module: device
2024-03-27T21:14:24.053Z DEBUG Started watching devices
2024-03-27T21:14:27.675Z INFO Using nrfutil-device core version: 7.7.1
2024-03-27T21:14:28.515Z INFO Using nrfutil-device version: 2.1.1
2024-03-27T21:14:28.515Z INFO Using nrf-device-lib version: 0.17.5
2024-03-27T21:14:28.515Z INFO Using nrfjprog DLL version: 10.24.0
2024-03-27T21:14:28.516Z INFO Using JLink version: JLink_V7.94e

Any suggestions?  I'm not sure what I've got wrong.

[tldr]

On another computer, I was able to find the board, the kit shows up and it says not supported yet and continues searching.

What firmware does the DK come preloaded with?  Is the quickstart not compatible with this DK?

[tldr]

I see the device in vscode - peripheral_lbs builds fine; I am getting the following when I try to program:

* Executing task: nRF Connect: Flash: peripheral_lbs/build (active)

Flashing build to 1050001813
C:\Windows\system32\cmd.exe /d /s /c "west flash -d c:\w\nrf\peripheral_lbs\build --skip-rebuild --dev-id 1050001813"

-- west flash: using runner nrfjprog
-- runners.nrfjprog: reset after flashing requested
-- runners.nrfjprog: Flashing file: c:\w\nrf\peripheral_lbs\build\zephyr\merged_domains.hex
-- runners.nrfjprog: c:\w\nrf\peripheral_lbs\build\zephyr\merged_domains.hex targets both nRF53 coprocessors; splitting it into: c:\w\nrf\peripheral_lbs\build\zephyr\GENERATED_CP_NETWORK_merged_domains.hex and c:\w\nrf\peripheral_lbs\build\zephyr\GENERATED_CP_APPLICATION_merged_domains.hex
ERROR: No debuggers were discovered.
NOTE: For additional output, try running again with logging enabled (--log).
NOTE: Any generated log error messages will be displayed.
FATAL ERROR: command exited with status 41: nrfjprog --program 'c:\w\nrf\peripheral_lbs\build\zephyr\GENERATED_CP_NETWORK_merged_domains.hex' --sectorerase --verify -f NRF53 --coprocessor CP_NETWORK --snr 1050001813

* The terminal process terminated with exit code: 41.
* Terminal will be reused by tasks, press any key to close it.

[tldr]

I found that the version of the jlink software that is installed does not work.

I found the latest jlink software does not work.

www.segger.com/.../JLink_Windows_V788n_x86_64.exe

I used the above and I am programming.  The machine I had trouble with prior also programs successfully after rebooting.