using quickstart I can't find the DK

[tldr]

There are two USB ports.  IMCU and nrf5340.  I had a lot of trouble with bad cables but i found one that works and I find that I have a jlink drive that pops up so I know there is a good connection.  However, when I run the quickstart, it does not find the DK.  vscode also does not find the DK.

It tells me to provied the log.  however there isn't much to the output.

2024-03-27T21:14:24.036Z INFO Initialising nrfutil module: device
2024-03-27T21:14:24.053Z DEBUG Started watching devices
2024-03-27T21:14:27.675Z INFO Using nrfutil-device core version: 7.7.1
2024-03-27T21:14:28.515Z INFO Using nrfutil-device version: 2.1.1
2024-03-27T21:14:28.515Z INFO Using nrf-device-lib version: 0.17.5
2024-03-27T21:14:28.515Z INFO Using nrfjprog DLL version: 10.24.0
2024-03-27T21:14:28.516Z INFO Using JLink version: JLink_V7.94e

Any suggestions?  I'm not sure what I've got wrong.

[shiki]

It's truly frustrating when your Nordic Development Kit (DK) isn't recognized, especially after confirming the USB connection and J-Link drive! That D3DX9d_24.dll error is totally separate from this, so let's focus here. The log shows initialization, but no DK detection, often hinting at driver issues. Troubleshooting this can feel like debugging an old retro game system to get it running again. I'd strongly suggest reinstalling the latest J-Link and Nordic USB drivers, trying different USB ports, or power cycling the DK. Hopefully, one of these gets you up and running!