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Nordic Case Info
  • Case ID: 324757
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Issue during quick start with serial LTE mode

Idemia

Hello team,

We're looking to configure a Nordic nRF9160 modem to work with a Ibase SIM card /  live SIM card from an Indian network like Airtel. Could you please assist us with the setup and configuration? If available, we would greatly appreciate any setup documents you could share.

Device ID: nrf-351901936508328

Facing issue while configuration

also fails in the device activation 

  • 0

    Hi,

    Regarding your first screenshot, could you provide information what you have done in the steps preceding Verify step where you got "Verification failed" error?

    The error 40412 in your second screenshot means "No device found for this id. The device has not yet been provisioned.". Error codes documentation specifies possible reasons for this error to occur as well as possible solutions.

    Best regards,
    Dejan

  • +1 in reply to dejans

    Thank you Dejan for Quick response 

    First Snapshot issue now resolved

    in Second point still facing issue device could not add device on cloude.

    As per your response, In our nRF9160 board the LTE antenna was not connected.

    Is it require (mandatory) to Connect LTE antenna?  

     Currently we face the issue in Our LTE connection wile executing the Celluler Monitor v2.2.0 (Network registration faild By UICC)

    when we Execute LTE Link Monitor V2.0.4 facing same issue LTE could not registered states (Network registration faild By UICC )

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