Attachments (0)
Nordic Case Info
  • Case ID: 325125
Options

NRF9161-DK on MacOS JLINK DFU Drive continuously disconnects and reconnects

adamu

Hello,

I recently purchased a few NRF9161-DK boards for both LTE and NR+ evaluation.  However, I am unable to run through the initial demo.  The board is discoverable initially, but after going through the Quick Start and programming, the JLINK drive starts continually disconnecting and reconnecting and I am unable to get any data from the Cellular Monitor, etc...

The same thing happened with 2 of the 3 boards I have (haven't unboxed the 3rd yet).  I have tried to 'nrfjiprog --recover', but that doesn't seem to have helped.

I'm on an Apple Silicon Mac (M1) running Sonoma 14.4.1

Thanks,

-Adam 

Parents
  • 0

    Hi Adam,

    This issue could be because we don't entirely guarantee a working on the MacOS 14. I have anyhow alerted this issue internally and will get back to you as soon as I hear from the team.

    Regards,

    Priyanka

Reply
  • 0

    Hi Adam,

    This issue could be because we don't entirely guarantee a working on the MacOS 14. I have anyhow alerted this issue internally and will get back to you as soon as I hear from the team.

    Regards,

    Priyanka

Children
  • 0 in reply to Priyanka

    Hi Adam,

    It seems like this might be due to some issues with the USB hub of MacOS 14.4.1 update.

    There is this workaround mentioned by Mac users. Do try this and let me know if it works.

    One of my colleague has also verified that this works.

    -Priyanka

  • 0 in reply to Priyanka

    Hi Priyanka,

    Thanks for the quick reply!  I tried the workaround but unfortunately it did not seem to do the trick.  I wasn't aware MacOS wasn't fully supported.  Does Nordic typically recommend Windows or Linux?

    Thanks!
    -Adam

  • 0 in reply to adamu

    MacOS is of course supported, but for the OS 14, we do not guarantee a complete working. But that does not seem to be the issue here. The issue looks like it could be because of something in the latest MacOS 14.4.1 update maybe, which could be causing this. As mentioned previously, a colleague of mine too had tis issue, but the workaround helped them.

    -Priyanka

  • 0 in reply to Priyanka

     I am realizing same problem with my NRF5340-DK board. My solution is to open Disk Utility app and unmount JLINK external flash device. After that, I am not seeing this annoying notification.

  • 0 in reply to secondbest

    This worked for me

Terms of service