I am able to open up the Cellular Monitor and successrully select the device an get a connection. However the option to ' Open a Serial Terminal' is greyed out, and so not available.
I am able to open up the Cellular Monitor and successrully select the device an get a connection. However the option to ' Open a Serial Terminal' is greyed out, and so not available.
OK, here's the command and response:
PS C:\Users\jackw> nrfjprog -v
nrfjprog version: 10.24.2 external
JLinkARM.dll version: 7.96i
Regards,
Jack
Elfving, I need help here please. I'm stuck. I need to make the Cellular Monitor work. Can you help me out please.
Thanks,
Jack
Sorry about the wait,
JackW said:JLinkARM.dll version: 7.96i
That could be the issue. Though before we uninstall anything let's see if its anything else. Version 7.94e is what seems to come with the newest nRF Command line tools.
Are you following the requirements mentioned here, I think the same thing is mentioned in the pop-up when opening the Cellular monitor app?
Could you go to the "About" tab on the right, check "verbose logging", and give me the log?
Regards,
Elfving
Hi Elfving,
Yes, we did include the code snippet in our application FW.
Here is the verbose log file:
2024-06-07T16:33:23.022Z INFO Initialising nrfutil module: device
2024-06-07T16:33:23.053Z DEBUG Application data folder: C:\Users\jackw\AppData\Roaming\nrfconnect\pc-nrfconnect-cellularmonitor
2024-06-07T16:33:23.073Z DEBUG Sending event "cellularmonitor: running nrfutil device"
2024-06-07T16:33:23.076Z DEBUG App pc-nrfconnect-cellularmonitor v2.4.0 (official)
2024-06-07T16:33:23.076Z DEBUG App path: C:\Users\jackw\.nrfconnect-apps\node_modules\pc-nrfconnect-cellularmonitor
2024-06-07T16:33:23.076Z DEBUG nRFConnect 5.0.0, required by the app is (>=4.4.1)
2024-06-07T16:33:23.076Z DEBUG nRFConnect path: C:\Users\jackw\AppData\Local\Programs\nrfconnect\resources\app.asar
2024-06-07T16:33:23.076Z DEBUG HomeDir: C:\Users\jackw
2024-06-07T16:33:23.076Z DEBUG TmpDir: C:\Users\jackw\AppData\Local\Temp
2024-06-07T16:33:23.789Z DEBUG Sending event "cellularmonitor: running nrfutil device"
2024-06-07T16:33:28.466Z DEBUG Sending event "cellularmonitor: running nrfutil device"
2024-06-07T16:33:28.466Z DEBUG Sending event "cellularmonitor: running nrfutil device"
2024-06-07T16:33:28.475Z DEBUG Sending event "cellularmonitor: running nrfutil device"
2024-06-07T16:33:28.638Z INFO Using nrfutil-device core version: 7.11.1
2024-06-07T16:33:28.752Z INFO [PID:31936] nrfutil-device (version = 2.1.1, platform = x86_64-pc-windows-msvc) invoked with list --traits nordicUsb,serialPorts,jlink,mcuBoot --hotplug --json --log-output=stdout --log-level trace
2024-06-07T16:33:28.753Z DEBUG [PID:31936] cargo = false, force_libnrfdl_lookup = false, force_nrfutil_libdir = false
2024-06-07T16:33:28.753Z DEBUG [PID:31936] Creating the nrfdl context via nrfdl_create_context_with_config: Plugin location is assumed to be C:\Users\jackw\AppData\Roaming\nrfconnect\nrfutil-sandboxes\device\2.1.1\lib\nrfutil-device
2024-06-07T16:33:28.764Z VERBOSE [PID:31936] [devkit] C API function: get_version_list
2024-06-07T16:33:28.764Z DEBUG [PID:31936] [devkit] Operation get_version_list failed with error code NRFDL_ERR_NOT_SUPPORTED
2024-06-07T16:33:28.888Z DEBUG [PID:31936] [jlink] [NRFJPROG][Client][-] open
2024-06-07T16:33:28.888Z DEBUG [PID:31936] [jlink] [NRFJPROG][Client][-] start
2024-06-07T16:33:28.974Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] Logger sink registered in Segger backend logger
2024-06-07T16:33:28.974Z DEBUG [PID:31936] [jlink] [NRFJPROG][JLink][-] Logger sink registered in JLink logger
2024-06-07T16:33:28.974Z DEBUG [PID:31936] [jlink] [NRFJPROG][nRFXX][-] open
2024-06-07T16:33:28.974Z DEBUG [PID:31936] [jlink] [NRFJPROG][nRFXX][-] just_check_family
2024-06-07T16:33:28.974Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] open_dll
2024-06-07T16:33:28.974Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] No J-Link DLL path was provided. Attempting to auto detect.
2024-06-07T16:33:28.974Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] Set batch mode
2024-06-07T16:33:28.974Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] dll_version
2024-06-07T16:33:28.974Z VERBOSE [PID:31936] [jlink] [NRFJPROG][Worker][-] Command open executed for 3 milliseconds with result 0
2024-06-07T16:33:28.980Z VERBOSE [PID:31936] [jlink] [NRFJPROG][Client][-] Command open executed for 83 milliseconds with result 0
2024-06-07T16:33:28.980Z DEBUG [PID:31936] [jlink] [NRFJPROG][Client][-] jlink_dll_version
2024-06-07T16:33:28.980Z VERBOSE [PID:31936] [jlink] [NRFJPROG][Client][-] Command jlink_dll_version executed for 0 milliseconds with result 0
2024-06-07T16:33:28.997Z DEBUG [PID:31936] [jlink] [NRFJPROG][nRFXX][-] dll_version
2024-06-07T16:33:28.997Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] is_connected_to_emu
2024-06-07T16:33:28.997Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] dll_version
2024-06-07T16:33:28.997Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] is_connected_to_emu
2024-06-07T16:33:28.997Z VERBOSE [PID:31936] [jlink] [NRFJPROG][Worker][-] Command jlink_dll_version executed for 0 milliseconds with result 0
2024-06-07T16:33:28.997Z DEBUG [PID:31936] [jlink] [NRFJPROG][nRFXX][-] close
2024-06-07T16:33:28.997Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] is_connected_to_emu
2024-06-07T16:33:28.997Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] close
2024-06-07T16:33:28.997Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] disconnect_from_emu
2024-06-07T16:33:28.997Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] is_connected_to_emu
2024-06-07T16:33:28.997Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] Segger Backend closed.
2024-06-07T16:33:28.997Z DEBUG [PID:31936] [jlink] [NRFJPROG][nRFXX][-] nRF family DLL closed
2024-06-07T16:33:29.012Z VERBOSE [PID:31936] [jlink] [NRFJPROG][Client][-] Command close executed for 31 milliseconds with result 0
2024-06-07T16:33:29.012Z DEBUG [PID:31936] [jlink] [NRFJPROG][Client][-] terminate
2024-06-07T16:33:29.012Z VERBOSE [PID:31936] [jlink] [NRFJPROG][Client][-] Command terminate executed for 0 milliseconds with result 0
2024-06-07T16:33:29.028Z VERBOSE [PID:31936] [jlink] [NRFJPROG][Worker][-] Command close executed for 31 milliseconds with result 0
2024-06-07T16:33:29.028Z VERBOSE [PID:31936] [jlink] [NRFJPROG][Worker][-] Command terminate executed for 0 milliseconds with result 0
2024-06-07T16:33:29.028Z VERBOSE [PID:31936] [jlink] [NRFJPROG][Worker][-] Executed 4 commands for 34 milliseconds
2024-06-07T16:33:29.061Z DEBUG [PID:31936] [jlink] [NRFJPROG][Client][-] Worker process exited with code: 0
2024-06-07T16:33:29.061Z DEBUG [PID:31936] [jlink] [NRFJPROG][Client][-] Worker process exited with code: 0
2024-06-07T16:33:29.061Z DEBUG [PID:31936] [jlink] [NRFJPROG][Client][-] Child process terminated with result 0
2024-06-07T16:33:29.062Z VERBOSE [PID:31936] [jlink] [NRFJPROG][Client][-] Executed 4 commands for 114 milliseconds
2024-06-07T16:33:29.062Z DEBUG [PID:31936] [jlink] [NRFJPROG][Client][-] terminate
2024-06-07T16:33:29.080Z WARN [PID:31936] [JlinkARM] JlinkARM version non expected one found: JLink_V7.96i, expected: JLink_V7.94e
2024-06-07T16:33:29.080Z VERBOSE [PID:31936] [boardController] C API function: get_version_list
2024-06-07T16:33:29.080Z DEBUG [PID:31936] [boardController] Operation get_version_list failed with error code NRFDL_ERR_NOT_SUPPORTED
2024-06-07T16:33:29.080Z VERBOSE [PID:31936] DeviceLister::enumerate: Checking future_status of enumerate_task_status
2024-06-07T16:33:29.080Z VERBOSE [PID:31936] DeviceLister::enumerate: Waiting for enumerate task to complete
2024-06-07T16:33:29.080Z VERBOSE [PID:31936] DeviceLister::enumerate::enumerate_task: Start
2024-06-07T16:33:29.080Z VERBOSE [PID:31936] DeviceLister::enumerate::enumerate_task: Before async_lister->enumerate
2024-06-07T16:33:29.080Z DEBUG [PID:31936] USBLister: enumerate
2024-06-07T16:33:29.080Z DEBUG [PID:31936] USBPlatformAPI::Win32: Enumerating device \\?\USB#VID_10C4&PID_8170#5&3484486e&0&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
2024-06-07T16:33:29.080Z DEBUG [PID:31936] USBPlatformAPI::Win32: Device connected to hub: vid=, pid=, port=1
2024-06-07T16:33:29.080Z DEBUG [PID:31936] USBPlatformAPI::Win32: Hub device path: \\?\USB#ROOT_HUB30#4&1E61E7A&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}, port number: 1, origin: {1CC6B0CE-1BBC-11EF-B87B-44E517FD729D}
2024-06-07T16:33:29.080Z DEBUG [PID:31936] USBPlatformAPI::Win32: Starting DeviceIoControl
2024-06-07T16:33:29.082Z DEBUG [PID:31936] USBPlatformAPI::Win32: serial number: 41Y6KRN17K5M - v2.1b0.0r
2024-06-07T16:33:29.082Z DEBUG [PID:31936] USBPlatformAPI::Win32: USB identifier: \\?\USB#VID_10C4&PID_8170#5&3484486e&0&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
2024-06-07T16:33:29.082Z DEBUG [PID:31936] USBPlatformAPI::Win32: containerID: {1CC6B0CE-1BBC-11EF-B87B-44E517FD729D}
2024-06-07T16:33:29.082Z DEBUG [PID:31936] USBPlatformAPI::Win32: Enumerating device \\?\USB#VID_046D&PID_C537#5&3484486e&0&8#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
2024-06-07T16:33:29.082Z DEBUG [PID:31936] USBPlatformAPI::Win32: Device connected to hub: vid=, pid=, port=8
2024-06-07T16:33:29.082Z DEBUG [PID:31936] USBPlatformAPI::Win32: Hub device path: \\?\USB#ROOT_HUB30#4&1E61E7A&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}, port number: 8, origin: {03E2C909-1F82-11EE-B836-806E6F6E6963}
2024-06-07T16:33:29.082Z DEBUG [PID:31936] USBPlatformAPI::Win32: Starting DeviceIoControl
2024-06-07T16:33:29.082Z DEBUG [PID:31936] USBPlatformAPI::Win32: USB identifier: \\?\USB#VID_046D&PID_C537#5&3484486e&0&8#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
2024-06-07T16:33:29.082Z DEBUG [PID:31936] USBPlatformAPI::Win32: containerID: {03E2C909-1F82-11EE-B836-806E6F6E6963}
2024-06-07T16:33:29.082Z DEBUG [PID:31936] USBPlatformAPI::Win32: Enumerating device \\?\USB#VID_090C&PID_1000#0376520070007864#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
2024-06-07T16:33:29.082Z DEBUG [PID:31936] USBPlatformAPI::Win32: Device connected to hub: vid=, pid=, port=24
2024-06-07T16:33:29.082Z DEBUG [PID:31936] USBPlatformAPI::Win32: Hub device path: \\?\USB#ROOT_HUB30#4&1E61E7A&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}, port number: 24, origin: {BF81377D-D724-5C1D-A9E4-1E9D85ECBD40}
2024-06-07T16:33:29.082Z DEBUG [PID:31936] USBPlatformAPI::Win32: Starting DeviceIoControl
2024-06-07T16:33:29.083Z DEBUG [PID:31936] USBPlatformAPI::Win32: serial number: 0376520070007864
2024-06-07T16:33:29.083Z DEBUG [PID:31936] USBPlatformAPI::Win32: USB identifier: \\?\USB#VID_090C&PID_1000#0376520070007864#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
2024-06-07T16:33:29.083Z DEBUG [PID:31936] USBPlatformAPI::Win32: containerID: {BF81377D-D724-5C1D-A9E4-1E9D85ECBD40}
2024-06-07T16:33:29.083Z DEBUG [PID:31936] USBPlatformAPI::Win32: Enumerating device \\?\USB#VID_046D&PID_085B#2DDB45AF#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
2024-06-07T16:33:29.083Z DEBUG [PID:31936] USBPlatformAPI::Win32: Device connected to hub: vid=0424, pid=2134, port=2
2024-06-07T16:33:29.083Z DEBUG [PID:31936] USBPlatformAPI::Win32: Hub device path: \\?\USB#VID_0424&PID_2134#6&16F8BFEB&1&4#{f18a0e88-c30c-11d0-8815-00a0c906bed8}, port number: 2, origin: {3F4BDB11-F218-5A46-B696-8E61F7F27F7D}
2024-06-07T16:33:29.083Z DEBUG [PID:31936] USBPlatformAPI::Win32: Starting DeviceIoControl
2024-06-07T16:33:29.083Z DEBUG [PID:31936] USBPlatformAPI::Win32: serial number: 2DDB45AF
2024-06-07T16:33:29.083Z DEBUG [PID:31936] USBPlatformAPI::Win32: USB identifier: \\?\USB#VID_046D&PID_085B#2DDB45AF#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
2024-06-07T16:33:29.083Z DEBUG [PID:31936] USBPlatformAPI::Win32: containerID: {3F4BDB11-F218-5A46-B696-8E61F7F27F7D}
2024-06-07T16:33:29.083Z DEBUG [PID:31936] USBPlatformAPI::Win32: Enumerating device \\?\USB#VID_04D8&PID_0B27#7&2c644521&0&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
2024-06-07T16:33:29.083Z DEBUG [PID:31936] USBPlatformAPI::Win32: Device connected to hub: vid=0424, pid=2134, port=1
2024-06-07T16:33:29.083Z DEBUG [PID:31936] USBPlatformAPI::Win32: Hub device path: \\?\USB#VID_0424&PID_2134#6&16F8BFEB&1&4#{f18a0e88-c30c-11d0-8815-00a0c906bed8}, port number: 1, origin: {63736D73-7835-7878-0000-0073113D0BF4}
2024-06-07T16:33:29.083Z DEBUG [PID:31936] USBPlatformAPI::Win32: Starting DeviceIoControl
2024-06-07T16:33:29.087Z DEBUG [PID:31936] USBPlatformAPI::Win32: USB identifier: \\?\USB#VID_04D8&PID_0B27#7&2c644521&0&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
2024-06-07T16:33:29.087Z DEBUG [PID:31936] USBPlatformAPI::Win32: containerID: {63736D73-7835-7878-0000-0073113D0BF4}
2024-06-07T16:33:29.087Z DEBUG [PID:31936] USBPlatformAPI::Win32: Enumerating device \\?\USB#VID_0764&PID_0501#5&3484486e&0&9#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
2024-06-07T16:33:29.087Z DEBUG [PID:31936] USBPlatformAPI::Win32: Device connected to hub: vid=, pid=, port=9
2024-06-07T16:33:29.087Z DEBUG [PID:31936] USBPlatformAPI::Win32: Hub device path: \\?\USB#ROOT_HUB30#4&1E61E7A&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}, port number: 9, origin: {D7E7CAD9-0614-11EE-B827-806E6F6E6963}
2024-06-07T16:33:29.087Z DEBUG [PID:31936] USBPlatformAPI::Win32: Starting DeviceIoControl
2024-06-07T16:33:29.090Z DEBUG [PID:31936] USBPlatformAPI::Win32: USB identifier: \\?\USB#VID_0764&PID_0501#5&3484486e&0&9#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
2024-06-07T16:33:29.090Z DEBUG [PID:31936] USBPlatformAPI::Win32: containerID: {D7E7CAD9-0614-11EE-B827-806E6F6E6963}
2024-06-07T16:33:29.090Z DEBUG [PID:31936] USBPlatformAPI::Win32: Enumerating device \\?\USB#VID_1915&PID_9100#THINGY91_12PLACEHLDRS#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
2024-06-07T16:33:29.090Z DEBUG [PID:31936] USBPlatformAPI::Win32: Device connected to hub: vid=0424, pid=2134, port=3
2024-06-07T16:33:29.091Z DEBUG [PID:31936] USBPlatformAPI::Win32: Hub device path: \\?\USB#VID_0424&PID_2134#5&3484486E&0&7#{f18a0e88-c30c-11d0-8815-00a0c906bed8}, port number: 3, origin: {0EFAE234-B39E-574A-B6BC-DA9882F84662}
2024-06-07T16:33:29.091Z DEBUG [PID:31936] USBPlatformAPI::Win32: Starting DeviceIoControl
2024-06-07T16:33:29.092Z DEBUG [PID:31936] USBPlatformAPI::Win32: serial number: THINGY91 12PLACEHLDRS
2024-06-07T16:33:29.092Z DEBUG [PID:31936] USBPlatformAPI::Win32: USB identifier: \\?\USB#VID_1915&PID_9100#THINGY91_12PLACEHLDRS#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
2024-06-07T16:33:29.092Z DEBUG [PID:31936] USBPlatformAPI::Win32: containerID: {0EFAE234-B39E-574A-B6BC-DA9882F84662}
2024-06-07T16:33:29.092Z DEBUG [PID:31936] USBPlatformAPI::Win32: Enumerating device \\?\USB#VID_046D&PID_C52B#6&16f8bfeb&1&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
2024-06-07T16:33:29.092Z DEBUG [PID:31936] USBPlatformAPI::Win32: Device connected to hub: vid=0424, pid=2134, port=1
2024-06-07T16:33:29.092Z DEBUG [PID:31936] USBPlatformAPI::Win32: Hub device path: \\?\USB#VID_0424&PID_2134#5&3484486E&0&7#{f18a0e88-c30c-11d0-8815-00a0c906bed8}, port number: 1, origin: {6B0A4C69-16D4-11EF-B87B-44E517FD729D}
2024-06-07T16:33:29.092Z DEBUG [PID:31936] USBPlatformAPI::Win32: Starting DeviceIoControl
2024-06-07T16:33:29.092Z DEBUG [PID:31936] USBPlatformAPI::Win32: USB identifier: \\?\USB#VID_046D&PID_C52B#6&16f8bfeb&1&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
2024-06-07T16:33:29.092Z DEBUG [PID:31936] USBPlatformAPI::Win32: containerID: {6B0A4C69-16D4-11EF-B87B-44E517FD729D}
2024-06-07T16:33:29.092Z DEBUG [PID:31936] USBPlatformAPI::Win32: Enumerating device \\?\USB#VID_8087&PID_0032#5&3484486e&0&14#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
2024-06-07T16:33:29.092Z DEBUG [PID:31936] USBPlatformAPI::Win32: Device connected to hub: vid=, pid=, port=14
2024-06-07T16:33:29.093Z DEBUG [PID:31936] USBPlatformAPI::Win32: Hub device path: \\?\USB#ROOT_HUB30#4&1E61E7A&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}, port number: 14, origin: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
2024-06-07T16:33:29.093Z DEBUG [PID:31936] USBPlatformAPI::Win32: Starting DeviceIoControl
2024-06-07T16:33:29.093Z DEBUG [PID:31936] USBPlatformAPI::Win32: USB identifier: \\?\USB#VID_8087&PID_0032#5&3484486e&0&14#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
2024-06-07T16:33:29.093Z DEBUG [PID:31936] USBPlatformAPI::Win32: containerID: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
2024-06-07T16:33:29.093Z DEBUG [PID:31936] USBLister: Adding new device with id 1 and serial number: '41Y6KRN17K5M - v2.1b0.0r '
2024-06-07T16:33:29.093Z DEBUG [PID:31936] USBLister: Adding new device with id 2 and serial number: '{6B0A4C69-16D4-11EF-B87B-44E517FD729D}'
2024-06-07T16:33:29.093Z DEBUG [PID:31936] USBLister: Adding new device with id 3 and serial number: '{03E2C909-1F82-11EE-B836-806E6F6E6963}'
2024-06-07T16:33:29.093Z DEBUG [PID:31936] USBLister: Adding new device with id 4 and serial number: '{D7E7CAD9-0614-11EE-B827-806E6F6E6963}'
2024-06-07T16:33:29.093Z DEBUG [PID:31936] USBLister: Adding new device with id 5 and serial number: '0376520070007864'
2024-06-07T16:33:29.093Z DEBUG [PID:31936] USBLister: Adding new device with id 6 and serial number: '2DDB45AF'
2024-06-07T16:33:29.093Z DEBUG [PID:31936] USBLister: Adding new device with id 7 and serial number: '{63736D73-7835-7878-0000-0073113D0BF4}'
2024-06-07T16:33:29.093Z DEBUG [PID:31936] USBLister: Adding new device with id 8 and serial number: 'THINGY91 12PLACEHLDRS'
2024-06-07T16:33:29.093Z DEBUG [PID:31936] USBLister: Adding new device with id 9 and serial number: '{00000000-0000-0000-FFFF-FFFFFFFFFFFF}'
2024-06-07T16:33:29.093Z VERBOSE [PID:31936] DeviceLister::enumerate::enumerate_task: After async_lister->enumerate
2024-06-07T16:33:29.093Z VERBOSE [PID:31936] [devkit] C API function: enumerate
2024-06-07T16:33:29.093Z VERBOSE [PID:31936] [devkit] enumerate: Inspecting device with ID 1
2024-06-07T16:33:29.094Z VERBOSE [PID:31936] [devkit] enumerate: Inspecting device with ID 2
2024-06-07T16:33:29.094Z VERBOSE [PID:31936] [devkit] enumerate: Inspecting device with ID 3
2024-06-07T16:33:29.095Z VERBOSE [PID:31936] [devkit] enumerate: Inspecting device with ID 4
2024-06-07T16:33:29.095Z VERBOSE [PID:31936] [devkit] enumerate: Inspecting device with ID 5
2024-06-07T16:33:29.096Z VERBOSE [PID:31936] [devkit] enumerate: Inspecting device with ID 6
2024-06-07T16:33:29.097Z VERBOSE [PID:31936] [devkit] enumerate: Inspecting device with ID 7
2024-06-07T16:33:29.097Z VERBOSE [PID:31936] [devkit] enumerate: Inspecting device with ID 8
2024-06-07T16:33:29.098Z VERBOSE [PID:31936] [devkit] enumerate: Inspecting device with ID 9
2024-06-07T16:33:29.098Z DEBUG [PID:31936] Enumeration for plugin 'devkit' took 5 ms
2024-06-07T16:33:29.098Z VERBOSE [PID:31936] [jlink] JLinkPlugin::enumerate
2024-06-07T16:33:29.206Z INFO Using nrfutil-device version: 2.1.1
2024-06-07T16:33:29.206Z INFO Using nrf-device-lib version: 0.17.5
2024-06-07T16:33:29.206Z INFO Using nrfjprog DLL version: 10.24.0
2024-06-07T16:33:29.206Z INFO Using JLink version: JLink_V7.96i
2024-06-07T16:33:29.206Z WARN Installed JLink version does not match the expected version (JLink_V7.94e)
2024-06-07T16:33:29.213Z DEBUG [PID:31936] [jlink] [NRFJPROG][Client][-] open
2024-06-07T16:33:29.213Z DEBUG [PID:31936] [jlink] [NRFJPROG][Client][-] start
2024-06-07T16:33:29.321Z VERBOSE [PID:31936] [jlink] [NRFJPROG][Client][-] Command open executed for 96 milliseconds with result 0
2024-06-07T16:33:29.321Z DEBUG [PID:31936] [jlink] [NRFJPROG][Client][-] enum_emu_snr
2024-06-07T16:33:29.321Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] Logger sink registered in Segger backend logger
2024-06-07T16:33:29.321Z DEBUG [PID:31936] [jlink] [NRFJPROG][JLink][-] Logger sink registered in JLink logger
2024-06-07T16:33:29.321Z DEBUG [PID:31936] [jlink] [NRFJPROG][nRFXX][-] open
2024-06-07T16:33:29.321Z DEBUG [PID:31936] [jlink] [NRFJPROG][nRFXX][-] just_check_family
2024-06-07T16:33:29.321Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] open_dll
2024-06-07T16:33:29.321Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] No J-Link DLL path was provided. Attempting to auto detect.
2024-06-07T16:33:29.321Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] Set batch mode
2024-06-07T16:33:29.321Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] dll_version
2024-06-07T16:33:29.321Z VERBOSE [PID:31936] [jlink] [NRFJPROG][Worker][-] Command open executed for 3 milliseconds with result 0
2024-06-07T16:33:29.337Z VERBOSE [PID:31936] [jlink] [NRFJPROG][Client][-] Command enum_emu_snr executed for 15 milliseconds with result 0
2024-06-07T16:33:29.337Z DEBUG [PID:31936] [jlink] Found 0 JLink devices connected
2024-06-07T16:33:29.337Z DEBUG [PID:31936] [jlink] [NRFJPROG][nRFXX][-] enum_emu_snr
2024-06-07T16:33:29.337Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] is_connected_to_emu
2024-06-07T16:33:29.337Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] enum_emu_snr
2024-06-07T16:33:29.337Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] ---just_enum_emu_snr
2024-06-07T16:33:29.337Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] ---just_get_num_emus
2024-06-07T16:33:29.337Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] is_connected_to_emu
2024-06-07T16:33:29.337Z VERBOSE [PID:31936] [jlink] [NRFJPROG][Worker][-] Command enum_emu_snr executed for 1 milliseconds with result 0
2024-06-07T16:33:29.337Z DEBUG [PID:31936] [jlink] [NRFJPROG][nRFXX][-] close
2024-06-07T16:33:29.337Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] is_connected_to_emu
2024-06-07T16:33:29.337Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] close
2024-06-07T16:33:29.337Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] disconnect_from_emu
2024-06-07T16:33:29.337Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] is_connected_to_emu
2024-06-07T16:33:29.353Z VERBOSE [PID:31936] [jlink] [NRFJPROG][Client][-] Command close executed for 15 milliseconds with result 0
2024-06-07T16:33:29.353Z DEBUG [PID:31936] [jlink] [NRFJPROG][Client][-] terminate
2024-06-07T16:33:29.353Z DEBUG [PID:31936] [jlink] [NRFJPROG][SeggerBackend][-] Segger Backend closed.
2024-06-07T16:33:29.353Z DEBUG [PID:31936] [jlink] [NRFJPROG][nRFXX][-] nRF family DLL closed
2024-06-07T16:33:29.353Z VERBOSE [PID:31936] [jlink] [NRFJPROG][Worker][-] Command close executed for 15 milliseconds with result 0
2024-06-07T16:33:29.353Z VERBOSE [PID:31936] [jlink] [NRFJPROG][Client][-] Command terminate executed for 0 milliseconds with result 0
2024-06-07T16:33:29.368Z VERBOSE [PID:31936] [jlink] [NRFJPROG][Worker][-] Command terminate executed for 0 milliseconds with result 0
2024-06-07T16:33:29.368Z VERBOSE [PID:31936] [jlink] [NRFJPROG][Worker][-] Executed 4 commands for 19 milliseconds
2024-06-07T16:33:29.387Z DEBUG [PID:31936] [jlink] [NRFJPROG][Client][-] Worker process exited with code: 0
2024-06-07T16:33:29.387Z DEBUG [PID:31936] [jlink] [NRFJPROG][Client][-] Worker process exited with code: 0
2024-06-07T16:33:29.387Z DEBUG [PID:31936] [jlink] [NRFJPROG][Client][-] Child process terminated with result 0
2024-06-07T16:33:29.387Z VERBOSE [PID:31936] [jlink] [NRFJPROG][Client][-] Executed 4 commands for 126 milliseconds
2024-06-07T16:33:29.387Z DEBUG [PID:31936] [jlink] [NRFJPROG][Client][-] terminate
2024-06-07T16:33:29.419Z DEBUG [PID:31936] Enumeration for plugin 'jlink' took 320 ms
2024-06-07T16:33:29.419Z VERBOSE [PID:31936] [boardController] C API function: enumerate
2024-06-07T16:33:29.446Z DEBUG [PID:31936] [boardController] Found 18 HID devices.
2024-06-07T16:33:29.446Z DEBUG [PID:31936] Enumeration for plugin 'BOARDCONTROLLER' took 26 ms
2024-06-07T16:33:29.448Z DEBUG [PID:31936] [SerialPortListerHW::WIN32] Searching parent device for: \\?\USB#VID_1915&PID_9100&MI_00#7&104720B7&1&0000#{86e0d1e0-8089-11d0-9ce4-08003e301f73}
2024-06-07T16:33:29.448Z DEBUG [PID:31936] [SerialPortListerHW::WIN32] Parent device: USB\VID_1915&PID_9100\THINGY91_12PLACEHLDRS
2024-06-07T16:33:29.449Z DEBUG [PID:31936] [SerialPortListerHW::WIN32] Parent device has 1 interfaces:
2024-06-07T16:33:29.449Z DEBUG [PID:31936] [SerialPortListerHW::WIN32] - \\?\USB#VID_1915&PID_9100#THINGY91_12PLACEHLDRS#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
2024-06-07T16:33:29.449Z DEBUG [PID:31936] [SerialPortListerHW::WIN32] serial port \\?\USB#VID_1915&PID_9100&MI_00#7&104720B7&1&0000#{86e0d1e0-8089-11d0-9ce4-08003e301f73} has USB identifier \\?\USB#VID_1915&PID_9100#THINGY91_12PLACEHLDRS#{A5DCBF10-6530-11D2-901F-00C04FB951ED}
2024-06-07T16:33:29.450Z DEBUG [PID:31936] [SerialPortListerHW::WIN32] Searching parent device for: \\?\USB#VID_1915&PID_9100&MI_03#7&104720B7&1&0003#{86e0d1e0-8089-11d0-9ce4-08003e301f73}
2024-06-07T16:33:29.450Z DEBUG [PID:31936] [SerialPortListerHW::WIN32] Parent device: USB\VID_1915&PID_9100\THINGY91_12PLACEHLDRS
2024-06-07T16:33:29.450Z DEBUG [PID:31936] [SerialPortListerHW::WIN32] Parent device has 1 interfaces:
2024-06-07T16:33:29.450Z DEBUG [PID:31936] [SerialPortListerHW::WIN32] - \\?\USB#VID_1915&PID_9100#THINGY91_12PLACEHLDRS#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
2024-06-07T16:33:29.450Z DEBUG [PID:31936] [SerialPortListerHW::WIN32] serial port \\?\USB#VID_1915&PID_9100&MI_03#7&104720B7&1&0003#{86e0d1e0-8089-11d0-9ce4-08003e301f73} has USB identifier \\?\USB#VID_1915&PID_9100#THINGY91_12PLACEHLDRS#{A5DCBF10-6530-11D2-901F-00C04FB951ED}
2024-06-07T16:33:29.450Z DEBUG [PID:31936] [SerialPortListerHW::WIN32] try to map FTDI to segger device
2024-06-07T16:33:29.450Z DEBUG [PID:31936] [serialport] serialport enumerate update device: 'THINGY91_12PLACEHLDRS'
2024-06-07T16:33:29.450Z DEBUG [PID:31936] Enumeration for plugin 'serialport' took 3 ms
2024-06-07T16:33:29.451Z DEBUG [PID:31936] Enumeration for plugin 'sdfu' took 0 ms
2024-06-07T16:33:29.451Z DEBUG [PID:31936] Enumeration for plugin 'mcuBoot' took 0 ms
2024-06-07T16:33:29.451Z VERBOSE [PID:31936] [broken] BrokenPlugin::enumerate
2024-06-07T16:33:29.451Z VERBOSE [PID:31936] [broken] The firmware on this Thingy:91 has no known USB CDC bugs.
2024-06-07T16:33:29.451Z DEBUG [PID:31936] Enumeration for plugin 'broken' took 0 ms
2024-06-07T16:33:29.451Z VERBOSE [PID:31936] DeviceLister::enumerate: Found device with serial number: '41Y6KRN17K5M - v2.1b0.0r '
2024-06-07T16:33:29.451Z VERBOSE [PID:31936] DeviceLister::enumerate: Found device with serial number: '{6B0A4C69-16D4-11EF-B87B-44E517FD729D}'
2024-06-07T16:33:29.451Z VERBOSE [PID:31936] DeviceLister::enumerate: Found device with serial number: '{03E2C909-1F82-11EE-B836-806E6F6E6963}'
2024-06-07T16:33:29.451Z VERBOSE [PID:31936] DeviceLister::enumerate: Found device with serial number: '{D7E7CAD9-0614-11EE-B827-806E6F6E6963}'
2024-06-07T16:33:29.451Z VERBOSE [PID:31936] DeviceLister::enumerate: Found device with serial number: '0376520070007864'
2024-06-07T16:33:29.452Z VERBOSE [PID:31936] DeviceLister::enumerate: Found device with serial number: '2DDB45AF'
2024-06-07T16:33:29.452Z VERBOSE [PID:31936] DeviceLister::enumerate: Found device with serial number: '{63736D73-7835-7878-0000-0073113D0BF4}'
2024-06-07T16:33:29.452Z VERBOSE [PID:31936] DeviceLister::enumerate: Found device with serial number: 'THINGY91 12PLACEHLDRS'
2024-06-07T16:33:29.452Z VERBOSE [PID:31936] DeviceLister::enumerate: device registered to device list
2024-06-07T16:33:29.452Z VERBOSE [PID:31936] DeviceLister::enumerate: Found device with serial number: '{00000000-0000-0000-FFFF-FFFFFFFFFFFF}'
2024-06-07T16:33:29.452Z VERBOSE [PID:31936] DeviceLister::enumerate: Finished in 371 ms
2024-06-07T16:33:29.452Z VERBOSE [PID:31936] DeviceLister::enumerate: Completed waiting for enumerate task
2024-06-07T16:33:29.452Z VERBOSE [PID:31936] DeviceLister::enumerate: done
2024-06-07T16:33:29.453Z INFO Getting serialport options from persistent store THINGY91 12PLACEHLDRS.pc-nrfconnect-cellularmonitor
2024-06-07T16:33:29.454Z DEBUG Sending event "cellularmonitor: device connected"
Yeah then I think the JLink version is the issue.
JackW said:2024-05-28T15:40:53.149Z WARN Installed JLink version does not match the expected version (JLink_V7.94e)
Could you uninstall the version you have, install the expected one, restarting your system, and try again?
Regards,
Elfving
