When using the nRF9160DK with the cell monitor feature on nRF connect, was unable to get an LTE connection

[est0103]

trace-2024-05-20T15-19-50.235Z.mtrace

Above is the trace and the commands inserted. We were unable to get a response using the at+cops? command. Both SIM cards were active that we tested. We tested band 12. Could you please take a look at the trace file and see if there's anything that we're missing?

Thank you!

[Naeem Maroof]

Hello

I will forward the trace to modem team internally.

Which application and SDK version you were using? Is it custom application or a sample from NCS?

Which MFW is used for the 9160 SOC?

You have taken all the steps mentioned in the image you have attached? The list in the image is your own compilation or taken from some source / reference? 

[est0103]

Hi,

I am using a 9160DK. I was using nRF connect serial terminal accessible via the Cellular Monitor app. It is a default app.I have taken all the steps in my screenshot, and these were custom instructions. I was unable to get LTE connection to work on the cellular monitor app either, but the SIM and trace checks are successful.

Thank you!

[Michal]

Could you please answer the questions from before:

Which nRF Connect SDK version are you using?

Which Modem FW version are you using?

We need this data to be able to do the testing.

Also, could you insert the text in your image as actual text as well?

Best regards,

Michal