Hello,
I have the latest VS code and extension versions. But the extension does not display anything. Seems to be stuck.
Please let me know how I can fix this issue.
Thank You
Regards,
Suhas
Hello,
I have the latest VS code and extension versions. But the extension does not display anything. Seems to be stuck.
Please let me know how I can fix this issue.
Thank You
Regards,
Suhas
Hello Suhas,
Can you please provide the output from running nRF Connect: Generate Support information? Copy and paste into this ticket.
What happens if you close and restart VS code? Or restart the computer?
Kind regards,
Øyvind
Hello Suhas,
Can you please provide the output from running nRF Connect: Generate Support information? Copy and paste into this ticket.
What happens if you close and restart VS code? Or restart the computer?
Kind regards,
Øyvind
Hello Øyvind ,
When I press "Generate Support information", nothings happens. The extension is always stuck as shown in the picture.
I am using Windows operating system and I have tried,
- restarting VS code
- restarting Computer
- re-installing VS code several times
- following instructions given in this thread
I ran out of options to fix this
Thank you
Regards,
Suhas
Hi Suhas,
could you please open the developers tools and look at the console, this is found under Help in VS Code:
Do you get any errors or warnins in the Console tab?
Thank you for providing this screenshot. I have forwarded to our SW developer team. They ask if you can confirm that the c++ runtime is installed please. You can find it in e.g. "Add and remove programs" in Windows
Kind regards,
Øyvind
Hello,
The C++ runtime is installed and also up to date.
Regards,
Suhas