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  • Case ID: 330065
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Unable to flash nRF9160-DK with Quick Start or nrfprog in VSCode

sgebhardt

Hi,

I have a nRF9160-DK (PCA10090, 1.0.0, 2020.50) that I am trying to flash with the Modem Shell using the Quick Start app on a M1 Max MacBook Pro, running macOS 14.5.

2024-07-15T15:29:23.538Z INFO Initialising nrfutil module: device
2024-07-15T15:29:23.540Z DEBUG Started watching devices
2024-07-15T15:29:24.301Z INFO Using nrfutil-device core version: 7.13.0
2024-07-15T15:29:24.390Z INFO Using nrfutil-device version: 2.1.1
2024-07-15T15:29:24.390Z INFO Using nrf-device-lib version: 0.17.5
2024-07-15T15:29:24.390Z INFO Using nrfjprog DLL version: 10.24.0
2024-07-15T15:29:24.390Z INFO Using JLink version: JLink_V7.94e
2024-07-15T15:29:28.545Z DEBUG Selected device: nRF9160 DK
2024-07-15T15:29:28.553Z DEBUG Changed step: info
2024-07-15T15:29:29.875Z DEBUG Changed step: rename
2024-07-15T15:29:30.611Z DEBUG Changed step: program
2024-07-15T15:29:33.566Z ERROR [jlink] [NRFJPROG][Client][000960027913] Encountered error -102: Command read_device_family executed for 130 milliseconds with result -102
2024-07-15T15:29:33.569Z ERROR [jlink] [NRFJPROG][Worker][000960027913] An unknown error.
2024-07-15T15:31:24.629Z ERROR [jlink] [NRFJPROG][Client][000960027913] Encountered error -102: Command read_device_family executed for 128 milliseconds with result -102
2024-07-15T15:31:24.649Z ERROR [jlink] [NRFJPROG][Worker][000960027913] An unknown error.

I have also tried to flash this device using Linux on another laptop, but that yielded a very similiar error.

Also, while the device is connected via USB, macOS complains about a storage drive called JLINK being removed about every second.

Is the DK broken? Are there any recovery steps?

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  • 0

    Hello, 

    Also, while the device is connected via USB, macOS complains about a storage drive called JLINK being removed about every second.

    There is nothing wrong with the DK in regards to JLink reporting it being removed every second, it's a "feature". I have the same issue and have reported internally. 

    I have a nRF9160-DK (PCA10090, 1.0.0, 2020.50) that I am trying to flash with the Modem Shell using the Quick Start app on a M1 Max MacBook Pro, running macOS 14.5

    Could you please try downloading the precompiled package from the nRF9160DK product page (under Downloads) and try programming the modem shell sample using the Programmer app in nRF Connect for Desktop?

    Thanks!

    Kind regards,
    Øyvind

Reply
  • 0

    Hello, 

    Also, while the device is connected via USB, macOS complains about a storage drive called JLINK being removed about every second.

    There is nothing wrong with the DK in regards to JLink reporting it being removed every second, it's a "feature". I have the same issue and have reported internally. 

    I have a nRF9160-DK (PCA10090, 1.0.0, 2020.50) that I am trying to flash with the Modem Shell using the Quick Start app on a M1 Max MacBook Pro, running macOS 14.5

    Could you please try downloading the precompiled package from the nRF9160DK product page (under Downloads) and try programming the modem shell sample using the Programmer app in nRF Connect for Desktop?

    Thanks!

    Kind regards,
    Øyvind

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