Multiple Account Devices - to avoid interruption of other connections

[CollieDeveloper]

Hi there,

I've noticed that when developing locally using the same account device details as our production environment each is causing the other to disconnect. That means local development is interrupting our production environment, which isn't something we can live with.

Is it possible to generate more account devices? This seems like an arbitrary limit and ideally i'd like different setups for production, testing and local environments.

Many thanks,

Will

[Tuomas P]

Hello Will

We can separately create a second account device if needed. But would a separate team (tenant account) be on option? This way the Dev and prod environments would be separated and also access control for the users is clear. 

User profile can have different roles in different teams. When user has role in multiple teams, the team selection is visible on top right corner and you can switch between teams. 

This would enable having for example admin role in dev environment but only viewer role in prod. 

Br

- Tuomas

[CollieDeveloper]

I prefer to keep environments identical where possible to avoid confusion in testing.

Please could you generate a second account device for me?

[Tuomas P]

I forwarded the request to cloud engineering.

[CollieDeveloper]

Hi Tuomas, that's wonderful. When can I expect to receive the details, this is holding up our development unfortunately