Hi I am looking for some advice with regards to getting a Fanstel BU840XE (BU840XE, The longest range, Remote USB Dongle for BLE 5, Thread, Zigbee — Fanstel) device to function as a plug and play USB Bluetooth Dongle, such as one that you would purchase from a retail store. My intent is to be able to scan for bluetooth low energy devices and see their MAC addresses on both Windows & Raspberry Pi Linux.
I have absolutely zero experience with this kind of thing and would really appreciate some advice and pointers in the right direction with regards to programming this unit and flashing firmware and getting it to work. I have spent a fair amount of time communicating with the manufacturer and they have provided some documentation and software but not really enough information for someone with no experience to be able to jump in and get the device working.
At this stage I have downloaded and installed the NRF Connect windows applications and I can see the device in the applications, but I am not able to communicate with the device at all, serial communications seem to fail and the device has a serial number of 00000000000. If anyone could provide some advice that would be much appreciated.
Thank you.
Jack