Need help connecting to MQTT using nRF9160

[pranav-ether]

I can't figure out what I'm missing. I'm not able to send messages using MQTT.

Here's the link to my code: https://github.com/pranav-ether/test/tree/main/mqtt_pub

This are the logs:

[00:02:58.031,768] <inf> LTE: Network registration status: Connected - home network
[00:02:58.031,890] <inf> LTE: Connected to LTE network
[00:02:58.031,921] <inf> LTE: ====== Cell Network Info ======
[00:02:58.033,477] <inf> LTE: Signal strength: 42
[00:02:58.034,210] <inf> LTE: Current LTE band: 8
[00:02:58.034,912] <inf> LTE: Supported LTE bands: (1,2,3,4,5,8,12,13,17,19,20,25,26,28,66)
[00:02:58.035,705] <inf> LTE: Tracking area code: 8CA1
[00:02:58.036,468] <inf> LTE: Current mode: 0
[00:02:58.037,200] <inf> LTE: Current operator name: 65501
[00:02:58.038,146] <inf> LTE: Cell ID of the device: 0E446D21
[00:02:58.039,337] <inf> LTE: IP address of the device: 100.67.202.179
[00:02:58.039,886] <inf> LTE: Modem firmware version: mfw_nrf9160_1.3.5
[00:02:58.040,618] <inf> LTE: LTE-M support mode: 0
[00:02:58.041,259] <inf> LTE: NB-IoT support mode: 1
[00:02:58.041,900] <inf> LTE: GPS support mode: 0
[00:02:58.042,633] <inf> LTE: Mobile network time and date: 24/08/13,06:33:37+08
[00:02:58.042,633] <inf> LTE: ===============================
[00:02:58.043,121] <inf> MQTT: Connection to broker using mqtt_init
[00:04:23.972,839] <err> mqtt_helper: Cloud MQTT keepalive ping failed: -128

[Charlie]

Ok, I feel we get stuck with firmware debug. There is defiinetly some wrong on you custom HW if eveything works with DK expect your customer HW.

I saw another ticket shows your HW deisgin is OK, but have you done any antenna tuning job either yourself or by your antenna provider? 

We also provide free antenna tuning service for our chips, just create a new ticket and follow guide to send us your custom HW if you are not sure about your antenna performace.

Best regards,

Charlie

[pranav-ether]

Yeah, thanks for the help MQTT works on the DK. I'll talk to the design team and figure out the custom board issues.