PPKII "Device must be programmed, do you want to proceed?"

[andyduarte0192]

Hello

I'm trying to connect muy Power Profiler Kit II to my PC, and when I choose the device from the list it pops-up:

I clicked 'Program' and after I supposed it's finished, it takes me back to the 'Select device' list:

If I click 'Open DFU Bootloader' nothing happens. And if I click 'No' in the first picture, it stays 'Connecting' forever...

What can I do?

[andyduarte0192]

Would it be wise to acquire/buy another PPK2 device?

If so, would it be a possibility to replace the one I have?

[Øyvind]

Hi,

No, there is no need to buy a new PPK. 

Can you please try following the steps in the video attached. This way you can try to reprogram the PPK to see if that helps. 

Kind regards,
Øyvind

[andyduarte0192]

This is what I get trying to follow up the video

[Øyvind]

Unfortunately the video focuses on the nRF Connect for Desktop window and does not show the other windows.

[andyduarte0192]

Sorry, my bad