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  • Case ID: 333380
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NRF Connect toolchain manager not starting

danielboe

Hi, I tried to start toolchain manager on my main computer and its not working anymore. I tried to delete all nrf related folders, deleted all apps including nrf connect deskop and reinstalled everything. its still the same issue. I even moved the already installed toolchain folders to a new place, this also didnt help

the window of toolchain manager opens and a spinning wheel never stops

log files:

2024-09-20T13:12:45.722Z INFO Initialising nrfutil module: toolchain-manager
2024-09-20T13:12:45.732Z INFO Initializing environments...
2024-09-20T13:12:45.733Z DEBUG Application data folder: C:\Users\danie\AppData\Roaming\nrfconnect\pc-nrfconnect-toolchain-manager
2024-09-20T13:12:45.788Z DEBUG Sending event "toolchain-manager: running nrfutil toolchain-manager"
2024-09-20T13:12:45.789Z DEBUG App pc-nrfconnect-toolchain-manager v1.5.2 (official)
2024-09-20T13:12:45.789Z DEBUG App path: C:\Users\danie\.nrfconnect-apps\node_modules\pc-nrfconnect-toolchain-manager
2024-09-20T13:12:45.789Z DEBUG nRFConnect 5.0.2, required by the app is (>=5.0.2)
2024-09-20T13:12:45.789Z DEBUG nRFConnect path: C:\Users\danie\AppData\Local\Programs\nrfconnect\resources\app.asar
2024-09-20T13:12:45.789Z DEBUG HomeDir: C:\Users\danie
2024-09-20T13:12:45.789Z DEBUG TmpDir: C:\Users\danie\AppData\Local\Temp
2024-09-20T13:12:45.860Z DEBUG Sending event "toolchain-manager: running nrfutil toolchain-manager"
2024-09-20T13:12:46.170Z DEBUG Sending event "toolchain-manager: running nrfutil toolchain-manager"
2024-09-20T13:12:46.170Z DEBUG Sending event "toolchain-manager: running nrfutil toolchain-manager"
2024-09-20T13:12:46.170Z DEBUG Sending event "toolchain-manager: running nrfutil toolchain-manager"
2024-09-20T13:12:46.191Z DEBUG Sending event "toolchain-manager: Status of VS Code installation"
2024-09-20T13:12:46.191Z DEBUG Sending event "toolchain-manager: Status of nrfjprog installation"
2024-09-20T13:12:46.206Z INFO Using nrfutil-toolchain-manager core version: 7.13.0
2024-09-20T13:12:46.228Z INFO Using toolchain-manager version: 0.15.0
2024-09-20T13:12:46.228Z INFO nrfutil-toolchain-manager 0.15.0 (30dc218a99ce1abd296f9ff5de836eacda2cc474 2024-06-12)


  • 0

    Hi Daniel,

    Could you please try uninstalling everything once again? And when you re-install, please make sure that you have the latest version of nRF Command Line Tools installed and also the latest version of the nRF Connect for Desktop application.

    Also please install the latest J-Link versions. 

    Which is you OS?

    Regards,

    Priyanka

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