Sidewalk device registration failed

When the situation shown in the above figure occurs, I want to test the functionality of Sidewalk. Is there any simplest way to test it? Currently, only nrf52840dk is available

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  • Hello,

    I apologize for the delay in my response; I was away for the past two days attending some workshops.

    From the logs and details you’ve provided,your device is not registering with the Amazon Sidewalk network, and there’s a time synchronization failure. The link statuses for BLE, FSK, and LoRa are showing as "Down", which indicates that the device has not yet established communication properly with the Sidewalk network. Have you followed all the steps mentioned under setting up your Sidewalk Gateway and Setting up your sidewalk product

    From the image, provisioning step using provision.py and nrfjprog, looks successful. Ensure that the certificate.json used is valid and correct for your setup.

    Kind Regards,

    Abhijith

Reply
  • Hello,

    I apologize for the delay in my response; I was away for the past two days attending some workshops.

    From the logs and details you’ve provided,your device is not registering with the Amazon Sidewalk network, and there’s a time synchronization failure. The link statuses for BLE, FSK, and LoRa are showing as "Down", which indicates that the device has not yet established communication properly with the Sidewalk network. Have you followed all the steps mentioned under setting up your Sidewalk Gateway and Setting up your sidewalk product

    From the image, provisioning step using provision.py and nrfjprog, looks successful. Ensure that the certificate.json used is valid and correct for your setup.

    Kind Regards,

    Abhijith

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