Sidewalk device registration failed

When the situation shown in the above figure occurs, I want to test the functionality of Sidewalk. Is there any simplest way to test it? Currently, only nrf52840dk is available

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  • Hello,

    Probably check the sidewalk configuration inside Echo.

    For this Go to https://www.amazon.com/hz/mycd/digital-console/alldevices (you need to be logged in to the Amazon account where Echo is connected)

    Switch to Preferences tab Check Country/Region Settings - MUST be United States

    Check Amazon Sidewalk - MUST be Enabled

    Sample is advertising over BLE, but Echo isn’t trying to connect. From the log screenshot, everything appears fine on the Nordic side. Even if there were an issue with provisioning, there should still be some BLE communication, which is missing here.

    Kind Regards,

    Abhijith

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  • Hello,

    Probably check the sidewalk configuration inside Echo.

    For this Go to https://www.amazon.com/hz/mycd/digital-console/alldevices (you need to be logged in to the Amazon account where Echo is connected)

    Switch to Preferences tab Check Country/Region Settings - MUST be United States

    Check Amazon Sidewalk - MUST be Enabled

    Sample is advertising over BLE, but Echo isn’t trying to connect. From the log screenshot, everything appears fine on the Nordic side. Even if there were an issue with provisioning, there should still be some BLE communication, which is missing here.

    Kind Regards,

    Abhijith

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