nRF51822 Development kit: no board visualized on nRFgo studio

[Nicola]

Hi all,

I am trying to use for the first time my nRF51822 development kit, following the "Development Kit User Guide v1.3". The problem is that when I open "nRFgo studio" I cannot see any Board on the "Device Manager", and for this reason I cannot continue the procedure.

Looking on the motherboard all looks fine: all the cables are connected and green leds (VCC,VTG) are lighting up. Also the green led on the J-link lite emulator is light up. On the other hand, my motherboard is not showing any Board ID.

Does anybody know what I am missing? Thank you in advance.

nrf.JPG

[Nicola]

Hi Ole Morten, thank you for your answer!

I cannot find any unknown device or exclamation mark on my device manager... You can find the screenshot attached.

Edit: I also remember that during the installation of nRF51 SDK I had an error but I didn't remember exactly what error was. So, I reproduce it installing all the system to an other PC, and now I have a screenshot of that error! (second screenshot attached). How I can fix it?

Thanks, Nicola

dev manager.JPG

Cattura.JPG

[Ole Morten]

Could it be that you have used the wrong nRFgo Studio installer for your OS variant? There are separate installers for x86 and x86-64, and you will most likely see issues if you try to use the wrong one.

As for the latter error, it is the driver installation for the J-Link CDCs that is failing. I'd recommend you to install this from Segger directly instead: http://www.segger.com/jlink-software.html