Connecting nRF9151 dev kit to nRF cloud

[shaun577]

I have a nRF9151 dev kit for evaluation that I am following official guide to get up and running using the asset tracker v2 program.  I can flash the firmware but I cannot get the device added to nRF connect.  I am adding the correct credentials that are printed on the back of the dev board but it comes up with the error: "There was an error adding your device: No device found for this id. The device has not yet been just-in-time provisioned. Troubleshoot nRF Code 40412"

The dev board is flashing LED3 3 times which according to the documentation is connecting to the cloud.  I have tried resetting and re-flashing firmware.  I did flash the nRF cloud multi service example and did successfully get connected up and sent data to the dashboard.  I would however like to get the asset tracker example working so I can continue the tutorial.

Any ideas?

[shaun577]

Hi,

This is what I get from the UART, it just keeps looping and giving the same error.  Is this what you mean by the log or is there another log somewhere else?  Sorry I am new to nrf dev.

+CSCON: 0
[00:00:41.209,350] <inf> app_event_manager: CLOUD_EVT_CONNECTION_TIMEOUT
[00:00:41.210,144] <inf> app_event_manager: CLOUD_EVT_CONNECTING
%MDMEV: PRACH CE-LEVEL 0
+CSCON: 1
[00:00:54.630,828] <err> nrf_cloud_transport: MQTT input error: -128
[00:00:54.630,920] <err> nrf_cloud_transport: Error disconnecting from cloud: -128
[00:00:54.631,011] <inf> app_event_manager: CLOUD_EVT_DISCONNECTED
+CSCON: 0