Unable to install nRF Command-Line Tools on Windows 11 Enterprise

[Cloudscraper]

Hello,

i am trying to install nRF Command-Line tools in my environment on my company's PC, i am on Windows 11 Enterprise on a Dell Precision 5820 Tower, and I am following the procedure listed in Exercise 1 - Nordic Developer Academy (nordicsemi.com) ;

This is the error  I get whenever I try to install:

[3710:148C][2024-10-16T08:37:35]i300: Apply begin
[3710:148C][2024-10-16T08:37:35]i010: Launching elevated engine process.
[3710:148C][2024-10-16T08:37:35]i011: Launched elevated engine process.
[3710:148C][2024-10-16T08:37:36]i012: Connected to elevated engine.
[2098:11BC][2024-10-16T08:37:36]i358: Pausing automatic updates.
[2098:11BC][2024-10-16T08:37:36]i359: Paused automatic updates.
[2098:11BC][2024-10-16T08:37:36]i360: Creating a system restore point.
[2098:11BC][2024-10-16T08:37:36]w363: Could not create system restore point, error: 0x80070005. Continuing...
[2098:11BC][2024-10-16T08:37:36]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{8b012dfd-45c7-49a7-bd29-351e620bafd7}, options: 0x7, disable resume: No
[2098:11BC][2024-10-16T08:37:42]e000: Error 0x80070005: Failed to secure cache path: C:\ProgramData\Package Cache\
[2098:11BC][2024-10-16T08:37:42]e000: Error 0x80070005: Failed to secure cache directory: C:\ProgramData\Package Cache\
[2098:11BC][2024-10-16T08:37:42]e000: Error 0x80070005: Failed to create completed cache path for bundle.
[2098:11BC][2024-10-16T08:37:42]e000: Error 0x80070005: Failed to cache bundle from path: C:\WINDOWS\Temp\{3458EF25-7A13-4386-93CE-DF364DBD721E}\.be\nRF-Command-Line-Tools-10.24.2-x64.exe
[2098:11BC][2024-10-16T08:37:42]e000: Error 0x80070005: Failed to begin registration session.
[3710:148C][2024-10-16T08:37:42]e000: Error 0x80070005: Failed to begin registration session in per-machine process.
[3710:148C][2024-10-16T08:37:42]e000: Error 0x80070005: Failed to register bundle.
[3710:148C][2024-10-16T08:37:42]i399: Apply complete, result: 0x80070005, restart: None, ba requested restart: No

What might cause this?

[runsiv]

Hi

Can you try to run the installer as administrator? It seems like it might be a permission issue 

Regards

Runar

[Cloudscraper]

I tried already and there seems to be no difference but I will verify with the company whether my admin rights are actually real administrator rights, cause the behaviour does not seem to change. 

[runsiv]

Thanks

I'm asking internally also and will update when I hear back

Regards

Runar

[runsiv]

Hi 

it seems that it's possible to have insufficient permissions for C:\ProgramData or C:\ProgramData\Package Cache even if you run as admin (not sure why). 

The solution might be go into the Security tab in the the folder properties and change the administrator permissions to "Full control" if that's the case.

Regards

Runar