Problems with flashing MDBT50Q-DB-40

[skidrowic]

Hi everyone,

I am currently trying to flash the MDBT50Q-DB-40 demo board from Raytac but I'm running into some issues with flashing it. I have both referenced the setup guide from Raytac and Nordic:

https://docs.nordicsemi.com/bundle/ncs-latest/page/zephyr/boards/raytac/mdbt50q_db_40/doc/index.html

https://raytac.blog/2019/01/

When I try and use the programmer app that comes with nrf connect for desktop, it gives me the following errors:

18:10:45.447

Failed "reading readback protection status for application core". Error: code: 9, description: Nrfjlink, message: Batch task protection-get failed, [jlink] CANNOT_CONNECT

18:10:45.451

Error: Failed with exit code 1. One or more batch tasks failed: - [jlink] CANNOT_CONNECT, code: Nrfjlink. Message: Batch task protection-get failed, [jlink] CANNOT_CONNECT.

18:10:45.451

Error: Failed with exit code 1. One or more batch tasks failed: - [jlink] CANNOT_CONNECT, code: Nrfjlink. Message: Batch task protection-get failed, [jlink] CANNOT_CONNECT.

18:11:17.677

Error: Failed with exit code 1. Failed to device info one or more devices: * 1050273084: [jlink] Unable to fetch device-info, code: Generic. Message: Operation device-info failed, [jlink] Unable to fetch device-info.

I've attached the full log file below

 

Fullscreen 2024-10-24T22_08_03.966Z-log.txt Download

2024-10-24T22:08:04.100Z INFO Initialising nrfutil module: device
2024-10-24T22:08:04.158Z DEBUG Application data folder: /Users/eric/Library/Application Support/nrfconnect/pc-nrfconnect-programmer
2024-10-24T22:08:04.190Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:08:04.190Z DEBUG App pc-nrfconnect-programmer v4.4.1 (official)
2024-10-24T22:08:04.190Z DEBUG App path: /Users/eric/.nrfconnect-apps/node_modules/pc-nrfconnect-programmer
2024-10-24T22:08:04.190Z DEBUG nRFConnect 5.0.2, required by the app is (>=4.4.1)
2024-10-24T22:08:04.190Z DEBUG nRFConnect path: /Applications/nRF Connect for Desktop.app/Contents/Resources/app.asar
2024-10-24T22:08:04.190Z DEBUG HomeDir: /Users/eric
2024-10-24T22:08:04.190Z DEBUG TmpDir: /var/folders/46/d06cl_tj317dbt9trzz2g2n00000gn/T/
2024-10-24T22:08:04.485Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:08:05.193Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:08:05.194Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:08:05.195Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:08:05.208Z INFO Using nrfutil-device core version: 7.13.0
2024-10-24T22:08:05.310Z INFO Using nrfutil-device version: 2.5.0
2024-10-24T22:08:05.310Z INFO Using nrf-device-lib version: 0.17.26
2024-10-24T22:08:05.310Z INFO Using nrfjprog DLL version: 10.24.2
2024-10-24T22:08:05.310Z INFO Using JLink version: JLink_V7.96f
2024-10-24T22:08:05.310Z WARN Installed JLink version does not match the expected version (JLink_V7.94e)
2024-10-24T22:08:05.401Z INFO Getting serialport options from persistent store 001050273084.pc-nrfconnect-programmer
2024-10-24T22:08:05.402Z DEBUG Sending event "programmer: device connected"
2024-10-24T22:08:07.742Z INFO Selecting device SN: 001050273084
2024-10-24T22:08:07.746Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:08:12.136Z ERROR Error: Failed with exit code 1.
Failed to device info one or more devices:
 * 1050273084: [jlink] CANNOT_CONNECT, code: Nrfjlink.
Message: Operation device-info failed, [jlink] CANNOT_CONNECT.
2024-10-24T22:08:12.136Z INFO Selected device SN: 001050273084
2024-10-24T22:08:12.137Z INFO Using nrfutil device to communicate with target via JLink
2024-10-24T22:08:12.138Z DEBUG Sending event "programmer: device selected"
2024-10-24T22:08:12.138Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:08:12.168Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:08:12.414Z INFO Reading readback protection status for Application core
2024-10-24T22:08:12.415Z INFO Reading readback protection status for Application core 0%
2024-10-24T22:08:12.486Z ERROR Failed "reading readback protection status for application core". Error: code: 9, description: Nrfjlink, message: Batch task protection-get failed, [jlink] INVALID_OPERATION
2024-10-24T22:08:12.488Z ERROR Error: Failed with exit code 1.
One or more batch tasks failed:
 - [jlink] INVALID_OPERATION, code: Nrfjlink.
Message: Batch task protection-get failed, [jlink] INVALID_OPERATION.
2024-10-24T22:08:12.488Z ERROR Error: Failed with exit code 1.
One or more batch tasks failed:
 - [jlink] INVALID_OPERATION, code: Nrfjlink.
Message: Batch task protection-get failed, [jlink] INVALID_OPERATION.
2024-10-24T22:08:40.941Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:08:41.316Z ERROR Error: Failed with exit code 1.
Failed to device info one or more devices:
 * 1050273084: [jlink] Unable to fetch device-info, code: Generic.
Message: Operation device-info failed, [jlink] Unable to fetch device-info.
2024-10-24T22:08:41.317Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:08:41.342Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:08:41.582Z INFO Reading readback protection status for Application core
2024-10-24T22:08:41.582Z INFO Reading readback protection status for Application core 0%
2024-10-24T22:08:41.655Z ERROR Failed "reading readback protection status for application core". Error: code: 9, description: Nrfjlink, message: Batch task protection-get failed, [jlink] INVALID_OPERATION
2024-10-24T22:08:41.657Z ERROR Error: Failed with exit code 1.
One or more batch tasks failed:
 - [jlink] INVALID_OPERATION, code: Nrfjlink.
Message: Batch task protection-get failed, [jlink] INVALID_OPERATION.
2024-10-24T22:10:40.115Z INFO Device deselected
2024-10-24T22:10:40.125Z DEBUG Sending event "programmer: device deselected "
2024-10-24T22:10:41.388Z INFO Selecting device SN: 001050273084
2024-10-24T22:10:41.395Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:10:42.974Z INFO Selected device SN: 001050273084
2024-10-24T22:10:42.974Z INFO Using nrfutil device to communicate with target via JLink
2024-10-24T22:10:42.974Z INFO JLink OB firmware version J-Link OB-nRF5340-NordicSemi compiled Oct  9 2024 11:01:34
2024-10-24T22:10:42.974Z INFO Device family NRF52_FAMILY
2024-10-24T22:10:42.974Z INFO Device version UNKNOWN
2024-10-24T22:10:42.974Z INFO Board version PCA10056
2024-10-24T22:10:42.975Z DEBUG Sending event "programmer: device selected"
2024-10-24T22:10:42.976Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:10:43.001Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:10:43.256Z INFO Reading readback protection status for Application core
2024-10-24T22:10:43.257Z INFO Reading readback protection status for Application core 0%
2024-10-24T22:10:45.447Z ERROR Failed "reading readback protection status for application core". Error: code: 9, description: Nrfjlink, message: Batch task protection-get failed, [jlink] CANNOT_CONNECT
2024-10-24T22:10:45.451Z ERROR Error: Failed with exit code 1.
One or more batch tasks failed:
 - [jlink] CANNOT_CONNECT, code: Nrfjlink.
Message: Batch task protection-get failed, [jlink] CANNOT_CONNECT.
2024-10-24T22:10:45.451Z ERROR Error: Failed with exit code 1.
One or more batch tasks failed:
 - [jlink] CANNOT_CONNECT, code: Nrfjlink.
Message: Batch task protection-get failed, [jlink] CANNOT_CONNECT.
2024-10-24T22:11:17.287Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:11:17.677Z ERROR Error: Failed with exit code 1.
Failed to device info one or more devices:
 * 1050273084: [jlink] Unable to fetch device-info, code: Generic.
Message: Operation device-info failed, [jlink] Unable to fetch device-info.
2024-10-24T22:11:17.678Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:11:17.706Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:11:17.933Z INFO Reading readback protection status for Application core
2024-10-24T22:11:17.934Z INFO Reading readback protection status for Application core 0%
2024-10-24T22:11:19.256Z INFO Reading readback protection status for Application core 100%
2024-10-24T22:11:19.256Z INFO Application core protection status 'NRFDL_PROTECTION_STATUS_NONE'
2024-10-24T22:11:19.256Z INFO Reading readback protection status for Application core completed
2024-10-24T22:11:19.317Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:11:19.707Z ERROR Error: Failed with exit code 1.
One or more reset tasks failed:
 * 1050273084: [jlink] INVALID_OPERATION, code: Nrfjlink.
Message: Failed to reset 1050273084, [jlink] INVALID_OPERATION.
2024-10-24T22:11:32.993Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:11:33.346Z ERROR Error: Failed with exit code 1.
Failed to device info one or more devices:
 * 1050273084: [jlink] Unable to fetch device-info, code: Generic.
Message: Operation device-info failed, [jlink] Unable to fetch device-info.
2024-10-24T22:11:33.346Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:11:33.373Z DEBUG Sending event "programmer: running nrfutil device"
2024-10-24T22:11:33.614Z INFO Reading readback protection status for Application core
2024-10-24T22:11:33.615Z INFO Reading readback protection status for Application core 0%
2024-10-24T22:11:33.688Z ERROR Failed "reading readback protection status for application core". Error: code: 9, description: Nrfjlink, message: Batch task protection-get failed, [jlink] INVALID_OPERATION
2024-10-24T22:11:33.691Z ERROR Error: Failed with exit code 1.
One or more batch tasks failed:
 - [jlink] INVALID_OPERATION, code: Nrfjlink.
Message: Batch task protection-get failed, [jlink] INVALID_OPERATION.

I have also tried to use the nrf connect terminal and the command "west flash --recover" which gives the error:
(base) eric@Erics-MBP fund_less1_exer2 % west flash --recover
-- west flash: rebuilding
ninja: no work to do.
-- west flash: using runner nrfjprog
-- runners.nrfjprog: reset after flashing requested
Using board 1050273084
-- runners.nrfjprog: Recovering and erasing all flash memory.
Recovering device. This operation might take 30s.
[error] [ Client] - Encountered error -21: Command recover executed for 17 milliseconds with result -21
[error] [ Worker] - Encountered unexpected debug port ID 0, expected 2
ERROR: Recover failed. Please make sure that the correct device family is given
ERROR: and try again.
NOTE: For additional output, try running again with logging enabled (--log).
NOTE: Any generated log error messages will be displayed.
FATAL ERROR: command exited with status 62: nrfjprog --recover -f NRF52 --snr 1050273084

I've attached a photo of how i'm linking up the nordic dk with the Raytac board, thanks in advance for your help!

[Simonr]

Hi

What voltage is the Raytac module running on here? Errors like this in the past has been seen if the external nRF52 device you're trying to program does not match the 3V supplied and supported by the nRF52840 DK. 

Best regards,

Simon

[Felix Shih]

try using jumper to short VTG and VDD in P20.