Not able to do recover

[Boggibill]

Im doing the following:

boggi@getshop-boggi:~$ nrfjprog --recover --log
Recovering device. This operation might take 30s.
[error] [ Client] - Encountered error -21: Command recover executed for 30151 milliseconds with result -21
[error] [ Worker] - Encountered error while performing post-recover cleanup. -90: Access protection is enabled, can't read device version.
ERROR: Recover failed. Please make sure that the correct device family is given
ERROR: and try again.
boggi@getshop-boggi:~$

Im trying to run recover on a standard dev board here is whats on the sticker;

pca10040
3.0.0
2023.22
1050385234

Nothing is connected to it.

nrfjprog --version
nrfjprog version: 10.24.2 external
JLinkARM.dll version: 7.94e

Is my DK broken?

Attached log file:

5444.log.log

[Priyanka]

Hi Pål,

Is it a new DK or have you worked on it before?

What do you see when you try nrfjprog --deviceversion ?

Regards,

Priyanka 

[Boggibill]

Hello.

It has been working for quite a while.

This happends:

boggi@getshop-boggi:~$ nrfjprog --deviceversion
[error] [ Client] - Encountered error -90: Command read_device_info executed for 5 milliseconds with result -90
1050385234 - UNKNOWN
[error] [ Worker] - Access protection is enabled, can't read device version.

[Priyanka]

Hi Pål,

That's just because you have not installed the "device" command.

You will need to first: nrfutil install device

Then if you type: nrfutil list

you should be able to see device listed there.

Then you can try the: nrfutil device recover

-Priyanka

[Boggibill]

boggi@getshop-boggi:~$ ./nrfutil device recover
 Failed to recover 1050385234, [jlink] RECOVER_FAILED
Error: One or more recover tasks failed:
* 1050385234: [jlink] RECOVER_FAILED, code: Nrfjlink

[Priyanka]

Hi Pål,

We are checking this issue internally and I will get back to you as soon as I hear form the team regarding the issue.

-Priyanka

[Priyanka]

Just to rule out a possibility, could try using a different USB cable as well as a different USB port and check if your issue persists?

-Priyanka

[Boggibill]

Hi.

I bought a new sdk since i was not able to use it. The usb cable works fine with the new board.