nPM1300 battery overheat shutdown forever

Hi,

I have a situation with the nPM1300 when NTC temperature is overheat.  Everything shutdown and never came back when temperature is back to normal room temperature.  The voltage measured at battery connect is near zero.  In order to reset, I have to remove and reconnect the battery. Then everything is normal again. I ask the battery manufacturer.  They said that the battery does not have the shutdown on overheat.  They only have the NTC.  Any insights is appreciated.

Thanks,

Hoan

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