Encountered error -102: Unable to connect to a debugger.

[RayCali]

Hi!
Recently, I tried putting my nrf9160dk into SYSTEM OFF mode. The code instantly puts it into SYSTEM OFF mode and waits for a gpio interrupt. The problem however is that the code for some reason does not work and the board is stuck in SYSTEM OFF mode. So i tried reflashing it but when i use west flash i get this error:

[error] [ Client] - Encountered error -102: Command read_device_info executed for 136 milliseconds with result -102
[error] [ Worker] - An unknown error.
[error] [ Client] - Encountered error -102: Command read_memory_descriptors executed for 33 milliseconds with result -102
Failed to read device memories.
[error] [ Worker] - An unknown error.
ERROR: JLinkARM DLL reported an error. Try again. If error condition
ERROR: persists, run the same command again with argument --log, contact Nordic
ERROR: Semiconductor and provide the generated log.log file to them.
NOTE: For additional output, try running again with logging enabled (--log).
NOTE: Any generated log error messages will be displayed.
FATAL ERROR: command exited with status 33: nrfjprog --program /home/raytoningu/flox_zephyr_workspace/ws/apps/deepsleep_test/build/zephyr/merged.hex --sectorerase --verify -f NRF91 --snr 960083536

If i try things like nrfjprog --recover i get a similar error:

[error] [ Client] - Encountered error -102: Command connect_to_emu_with_snr executed for 674 milliseconds with result -102
ERROR: Unable to connect to a debugger.
[error] [ Worker] - An unknown error.
ERROR: JLinkARM DLL reported an error. Try again. If error condition
ERROR: persists, run the same command again with argument --log, contact Nordic
ERROR: Semiconductor and provide the generated log.log file to them.
NOTE: For additional output, try running again with logging enabled (--log).
NOTE: Any generated log error messages will be displayed.

I know that the board is stuck in deepsleep since the measured current is around 2 microampere. What can I do to reset the board?

[dejans]

Hi,

nRF9160-dk has Reset button onboard. You should ensure that the PROG/DEBUG switch (SW10) in put into nRF91 position and then you can look at SW5 in the nRF9160-dk User Guide. 

Are you able to update DK firmware using Programmer application?

Best regards,
Dejan

[RayCali]

Thank you for the help! Unfortunately it didn't work. I tried resetting with the button and using the Programmer but just selecting my device gives me this error:

09:58:29.767	Getting serial port options from the persistent store for 000960083536.pc-nrfconnect-programmer
09:58:50.339	Selecting device with the serial number 000960083536
09:58:51.581	Error: Failed with exit code 1. Failed to device info one or more devices: * 960083536: [Probe] Device error: Failed to write DebugPort register 2: Unknown Error in J-Link DLL (error code =-1), code: Generic. Message: Operation device-info failed, [Probe] Device error: Failed to write DebugPort register 2: Unknown Error in J-Link DLL (error code =-1).
09:58:51.582	Selected device with the serial number 000960083536
09:58:51.582	Using nrfutil device to communicate with target via JLink
09:58:52.741	Reading readback protection status for Application core
09:58:52.741	Failed "reading readback protection status for application core". Error: code: 1, description: Generic, message: Batch task protection-get failed, [Probe] Device error: Failed to write DebugPort register 2: Unknown Error in J-Link DLL (error code =-1)
09:58:52.836	Error: Failed with exit code 1. One or more batch tasks failed: - [Probe] Device error: Failed to write DebugPort register 2: Unknown Error in J-Link DLL (error code =-1), code: Generic. Message: Batch task protection-get failed, [Probe] Device error: Failed to write DebugPort register 2: Unknown Error in J-Link DLL (error code =-1).
09:58:52.836	Error: Failed with exit code 1. One or more batch tasks failed: - [Probe] Device error: Failed to write DebugPort register 2: Unknown Error in J-Link DLL (error code =-1), code: Generic. Message: Batch task protection-get failed, [Probe] Device error: Failed to write DebugPort register 2: Unknown Error in J-Link DLL (error code =-1).

clicking erase all gives me the same error.

[dejans]

Hi,

You can try to use nrfutil. You can follow this guide for programming the device and find more information in this blog.

Best regards,
Dejan

[RayCali]

Thanks for the help again,

It might be that a hardware fault has ocurred on the board because even when i try to erase with nrfutil I get this error:

❌ Failed to erase 960083536, [Probe] Device error: Failed to write DebugPort register 2: Unknown Error in J-Link DLL (error code =-1)
Error: One or more erase tasks failed:
 * 960083536: [Probe] Device error: Failed to write DebugPort register 2: Unknown Error in J-Link DLL (error code =-1), code: Generic

All of these errors are quite vague making it harder for me to debug it.

[dejans]

Hi,

Which command did you use when you got "Device error: Failed to write DebugPort register 2: Unknown Error in J-Link DLL (error code =-1), code: Generic"?

Can your board be erased using Programmer tool?

Best regards,
Dejan