Initial setup of nrf9160DK

Hi,

I was just sent at nRF9160DK from a client to have a play with and test modem functionality for a future product in development.

I have followed the get started instructions from your website and watched related videos, but seem to have no luck??  MY OS is Windows 10 Enterprise, I downloaded and installed nRF Connect for Desktop, nRF Command Line Tools, and the recommended J-Link version 7.94i.

In nRF Connect for Desktop, I opened the Quick Start, the nRF9160DK is found and info displayed, I renamed the kit to RaZ_nRF9160, got to the PROGRAM section and have tried every application to program which always ends up with the same result, "Failed to erase device"..

If I skipped to the VERIFY section, it says "Verification successful" and shows the details of the device, I then made a nRF Cloud account and activated the iBasis SIM.  I setup VS Code with the nRF Connect extension and tried to flash the blinky_PWM sample and have no luck, same problem.

I have tried command line tool nrfjprog --recover, which outputs "ERROR: No debugger were discovered"??

I have tried multiple usb cables and ports, I have installed different j-link versions... Not sure where to go from here.. Shouldn't be this hard just to flash a sample to the device??

2024-12-09T11:27:56.360Z INFO Initialising the bundled nrfutil device
2024-12-09T11:27:56.367Z DEBUG Started watching devices
2024-12-09T11:27:58.231Z INFO Using the bundled core version for nrfutil device: 7.13.0
2024-12-09T11:27:58.643Z INFO Using nrfutil-device version: 2.7.5
2024-12-09T11:27:58.643Z INFO Using nrf-device-lib version: 0.17.41
2024-12-09T11:27:58.643Z INFO Using nrfjprog DLL version: 10.24.2
2024-12-09T11:27:58.643Z INFO Using JLink version: JLink_V7.94i
2024-12-09T11:27:59.359Z DEBUG Selected device: nRF9160 DK
2024-12-09T11:27:59.391Z DEBUG Changed step: Info
2024-12-09T11:29:03.780Z DEBUG Changed step: Rename
2024-12-09T11:29:42.187Z DEBUG Changed step: Program
2024-12-09T11:30:03.330Z ERROR  NRFDLException(1): [Probe] Emulator error: No emulator with connection info 'Usb(JLinkSerialNumber(960030802))' was found
2024-12-09T11:30:03.336Z ERROR [ProbeLib] [2024-12-09 11:30:03.333200Z] Trace channel disconnected unexpectedly.
2024-12-09T11:30:46.251Z ERROR  NRFDLException(1): [Probe] Emulator error: No emulator with connection info 'Usb(JLinkSerialNumber(960030802))' was found
2024-12-09T11:30:46.252Z ERROR [ProbeLib] [2024-12-09 11:30:46.253167Z] Trace channel disconnected unexpectedly.
2024-12-09T11:31:28.085Z ERROR  NRFDLException(1): [Probe] Emulator error: No emulator with connection info 'Usb(JLinkSerialNumber(960030802))' was found
2024-12-09T11:31:28.088Z ERROR [ProbeLib] [2024-12-09 11:31:28.087337Z] Trace channel disconnected unexpectedly.
2024-12-09T11:31:29.822Z ERROR  NRFDLException(1): [Probe] Emulator error: No emulator with connection info 'Usb(JLinkSerialNumber(960030802))' was found
2024-12-09T11:31:29.825Z ERROR [ProbeLib] [2024-12-09 11:31:29.824457Z] Trace channel disconnected unexpectedly.
2024-12-09T11:31:31.639Z ERROR  NRFDLException(1): [Probe] Emulator error: No emulator with connection info 'Usb(JLinkSerialNumber(960030802))' was found
2024-12-09T11:31:31.642Z ERROR [ProbeLib] [2024-12-09 11:31:31.641201Z] Trace channel disconnected unexpectedly.
2024-12-09T11:31:32.920Z ERROR  NRFDLException(1): [Probe] Emulator error: No emulator with connection info 'Usb(JLinkSerialNumber(960030802))' was found
2024-12-09T11:31:32.923Z ERROR [ProbeLib] [2024-12-09 11:31:32.923512Z] Trace channel disconnected unexpectedly.
2024-12-09T11:31:41.287Z DEBUG Changed step: Verify
2024-12-09T11:31:44.290Z INFO Opened port with options: {"path":"COM3","baudRate":115200}
2024-12-09T11:31:44.331Z INFO Closed port: COM3
2024-12-09T11:33:37.230Z DEBUG Changed step: SIM
2024-12-09T11:34:50.116Z DEBUG Changed step: Evaluate
2024-12-09T11:34:56.114Z DEBUG Changed step: Learn
2024-12-09T11:35:00.194Z DEBUG Changed step: Develop
2024-12-09T11:35:21.277Z DEBUG Changed step: Apps
2024-12-09T11:36:01.549Z DEBUG Changed step: Develop
2024-12-09T11:44:39.464Z DEBUG Changed step: Learn
2024-12-09T11:44:40.220Z DEBUG Changed step: Evaluate
2024-12-09T11:44:41.145Z DEBUG Changed step: SIM
2024-12-09T11:44:41.729Z DEBUG Changed step: Verify
2024-12-09T11:44:42.441Z DEBUG Changed step: Program
2024-12-09T11:44:45.144Z ERROR  NRFDLException(1): [Probe] Emulator error: No emulator with connection info 'Usb(JLinkSerialNumber(960030802))' was found
2024-12-09T11:44:45.147Z ERROR [ProbeLib] [2024-12-09 11:44:45.146450Z] Trace channel disconnected unexpectedly.

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