Unable to install toolchain and SDK from NRF Connect for VS Code

[SNJY]

I was somehow able to work with the previous toolchain version (v2.7.0) but my application development needed an update to v2.8.0. I had previously been facing issues in installing the toolchain but it got fixed after a lot of attempts. 

The issue is that when i try to install any toolchain version from the nrf Connect VS code extension, The extension downloads the toolchain, installs it and updates everything until the very end. But exits with an error which breaks the whole installation and the same happens with the SDK installation.

[Øyvind]

Hello, 

Can you please provide the support information from calling "generate support information"? 

Are you able to build standard samples from v2.8.0?

Thanks. 

Kind regards,
Øyvind

[SNJY]

No, I havent tried to build samples because the SDK isnt being recognized in the extension. So i cant 'select' any samples from the menu. I can try to run some sample from the terminal if that is what you are asking.

Please find the support information below:

// IMPORTANT: The following data can contain sensitive or confidential information about your environment.
// If you do not want others to see this information, make sure to remove it before sharing the data.

// For help and support, visit Nordic Semiconductor's DevZone at devzone.nordicsemi.com/.

{
"platform": {
"os": "darwin",
"osVersion": "Darwin Kernel Version 24.0.0: Tue Sep 24 23:37:25 PDT 2024; root:xnu-11215.1.12~1/RELEASE_ARM64_T6030",
"osKernel": "24.0.0",
"vscode": "1.96.2",
"electron": "32.2.6",
"node": "v20.18.1"
},
"system": {
"date": "2024-12-27T19:07:41.888Z",
"vscodeRoot": "/Applications/Visual Studio Code.app/Contents/Resources/app",
"nrfConnectForDesktopInstalled": true,
"vscodeUptime": "09:46:44",
"osUptime": "1644:36:37",
"cpu": "Apple M3 Pro"
},
"workspace": {
"name": null,
"workspaceFile": null,
"folders": []
},
"sdks": [],
"apps": [],
"toolchains": [
{
"version": "0.16.8",
"path": "/Users/SNJY/zephyr-sdk-0.16.8"
}
],
"connectedDevices": [
{
"serialNumber": "001050177264"
}
],
"tools": {
"/Users/SNJY/zephyr-sdk-0.16.8/arm-zephyr-eabi/bin/arm-zephyr-eabi-gcc": "0.16.8 (arm64)",
"/Applications/SEGGER/JLink/JLinkExe": "7.94i (x64,arm64)",
"/usr/local/bin/nrfjprog": "10.24.2 (x64,arm64)",
"/usr/local/bin/nrfutil": "7.12.0 (arm64)",
"/opt/homebrew/bin/cmake": "3.31.3 (arm64)",
"/opt/homebrew/bin/west": "1.3.0",
"/opt/homebrew/bin/python3": "3.13.1 (arm64)",
"/opt/homebrew/bin/ninja": "1.12.1 (arm64)",
"/opt/homebrew/bin/gperf": "3.1 (arm64)",
"/opt/homebrew/bin/dtc": "1.7.2 (arm64)",
"/opt/homebrew/bin/git": "2.47.0 (arm64)",
"arm-gdbPath": "not found",
"riscv-gdbPath": "not found"
},
"nrfutil": {
"nrfutil-device": {
"version": "2.7.2",
"binPath": "/Users/SNJY/.vscode/extensions/nordic-semiconductor.nrf-connect-2024.12.55-darwin-arm64/platform/nrfutil/bin/nrfutil-device",
"jlinkInfo": {
"name": "JlinkARM",
"version": "JLink_V7.94i",
"versionFormat": "string"
}
},
"nrfutil-toolchain-manager": {
"version": "0.14.4",
"binPath": "/Users/SNJY/.vscode/extensions/nordic-semiconductor.nrf-connect-2024.12.55-darwin-arm64/platform/nrfutil/bin/nrfutil-toolchain-manager"
}
},
"environment": {
"westEnv": {
"HOME": "/Users/SNJY",
"PATH": "/Users/SNJY/zephyr-sdk-0.16.8/arm-zephyr-eabi/bin:/Users/SNJY/zephyr-sdk-0.16.8/riscv-zephyr-eabi/bin:/opt/homebrew/opt/python/libexec/bin:/opt/homebrew/bin:/opt/homebrew/sbin:/usr/local/bin:/System/Cryptexes/App/usr/bin:/usr/bin:/bin:/usr/sbin:/sbin:/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/local/bin:/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/bin:/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/appleinternal/bin:/Users/SNJY/.cargo/bin",
"ZEPHYR_TOOLCHAIN_VARIANT": "zephyr",
"USER": "SNJY"
},
"inherited": {
"ELECTRON_RUN_AS_NODE": "1",
"HOME": "/Users/SNJY",
"PATH": "/opt/homebrew/opt/python/libexec/bin:/opt/homebrew/bin:/opt/homebrew/sbin:/usr/local/bin:/System/Cryptexes/App/usr/bin:/usr/bin:/bin:/usr/sbin:/sbin:/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/local/bin:/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/bin:/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/appleinternal/bin:/Users/SNJY/.cargo/bin",
"USER": "SNJY"
}
},
"terminal": {
"defaultProfile": null
},
"config": {
"nordic-semiconductor.nrf-connect": {
"topdir": "",
"toolchain": {
"path": "${nrf-connect.toolchain:2.7.0}"
},
"ozonePath": "",
"applications": [],
"applicationOptions": {},
"kconfig": {
"interface": "kconfig"
},
"west": {
"env": {
"$base": "terminal"
}
},
"boardRoots": [],
"taskBindings": {},
"buildTerminal": {
"condensedProgress": true
},
"debugging": {
"flash": true,
"bindings": {},
"justMyCode": false
},
"activeAppFollowActiveEditor": true,
"flash": {
"softreset": false,
"erase": false,
"recover": false
},
"enableTelemetry": true,
"thirdpartyIntegration": {},
"toolchainManager": {
"indexURL": null,
"installDirectory": ""
},
"nrfutil": {
"home": null
},
"defaultOpenAction": "ask",
"terminalProfile": {
"shell": null
}
}
},
"extensions": {
"internal": {
"nordic-semiconductor.nrf-connect": {
"version": "2024.12.55",
"path": "/Users/SNJY/.vscode/extensions/nordic-semiconductor.nrf-connect-2024.12.55-darwin-arm64",
"isActive": true
},
"nordic-semiconductor.nrf-terminal": null,
"nordic-semiconductor.nrf-devicetree": null,
"nordic-semiconductor.nrf-kconfig": null
},
"external": {
"marus25.cortex-debug": null,
"ms-vscode.cpptools": null,
"ms-vscode.js-debug": "1.96.0",
"ms-vscode.js-debug-companion": "1.1.3",
"ms-vscode.vscode-js-profile-table": "1.0.10",
"jebbs.plantuml": "2.18.1",
"ms-python.debugpy": "2024.14.0",
"ms-python.python": "2024.22.1",
"ms-python.vscode-pylance": "2024.12.1",
"ms-vscode-remote.remote-ssh": "0.116.1",
"ms-vscode-remote.remote-ssh-edit": "0.87.0",
"ms-vscode.cpptools-extension-pack": "1.3.0",
"ms-vscode.cpptools-themes": "2.0.0",
"ms-vscode.remote-explorer": "0.4.3",
"mshr-h.veriloghdl": "1.15.5",
"rust-lang.rust-analyzer": "0.3.2228"
}
}
}

[SNJY]

I tried installing the toolchain and the SDK using CLI instead of the VS Code extension looking into this guide. Everything worked fine until the last step 'west zephyr-export'.

And for some reason this was failing, so instead i tried using cmake directly to export without using west and this required sudo access on my system.

I was able to successfully install the toolchain and the SDK using 'sudo cmake -P v2.9.0/zephyr/share/zephyr-package/cmake/zephyr_export.cmake' and later refreshed the VS Code extension so that it can recognize the newly updated codebase.

Everything is working now with these steps. Please let me know if you need me to to test out something but otherwise i think i can work with this procedure for now.

[Øyvind]

SNJY said:

Everything is working now with these steps. Please let me know if you need me to to test out something but otherwise i think i can work with this procedure for now.

Happy to hear that your SDK was installed correctly. What happens if you build a sample? Are you able to to build and flash your device?

[SNJY]

Yes I can verify  that i was able to build and flash the development kit with the new sdk v2.9.0 after this. 

[Øyvind]

Excellent! Thanks for verifying!