usb hid

[shsh]

usb HID mouse for the home version of the window compatibility is somewhat poor, in the professional version is much better, in the home version often usb does not recognize the situation and need to patch. Do you know how to optimize this situation

[Turbo J]

That an AI hallucination?

Text makes zero sense on a technical level, USB HID drivers are the same across Windows flavours.

[shsh]

No, this is the situation of our product, the same program in the window professional version of the problem is rarely, in the window home version of the prompt usb cannot be recognized many cases. This conclusion was fed back to me by the seller and is supported by data

[Charlie]

Hi,

It sounds like the Windows version is the contributing factor to the issue you’re experiencing. Did you try reporting this to Microsoft to seek their assistance?

On the device side, the USB HID Class API is part of the open-source solution provided by Zephyr if you’re using NCS. I recommend raising an issue on the Zephyr GitHub Issues page to get more targeted help regarding your observation from the device side.

Best regards,

Charlie