case about nRF Connect SDK install on ubuntu 22.04.5 server

[peter.min]

Hi,

1. Using VS Code plugin remote ssh to access the nRF Connect SDK environment on ubuntu server on windows, the board cannot be found.
2. Please help me troubleshoot the settings configuration file on ubuntu and see how to configure it correctly
3. The ncs version is v2.9.0

The error message is as follows. I think this is the problem

Kind regards,
Peter.Min

[Amanda Hsieh]

Hi, 

Please provide the Support log via the right top in the Welcome view.

Regards,
Amanda H.

[peter.min]

Hi Amanda Hsieh,

log as follows

// IMPORTANT: The following data can contain sensitive or confidential information about your environment.
// If you do not want others to see this information, make sure to remove it before sharing the data.

// For help and support, visit Nordic Semiconductor's DevZone at https://devzone.nordicsemi.com/.

{
  "platform": {
    "os": "linux",
    "osVersion": "#141-Ubuntu SMP Fri Jan 10 21:18:28 UTC 2025",
    "osKernel": "5.15.0-131-generic",
    "vscode": "1.96.4",
    "node": "v20.18.1",
    "name": "Ubuntu",
    "id": "ubuntu",
    "version": "22.04.5 LTS (Jammy Jellyfish)",
    "versionId": "22.04"
  },
  "system": {
    "date": "2025-02-08T01:14:06.160Z",
    "vscodeRoot": "/home/ubuntu/.vscode-server/cli/servers/Stable-cd4ee3b1c348a13bafd8f9ad8060705f6d4b9cba/server",
    "nrfConnectForDesktopInstalled": "unknown",
    "vscodeUptime": "00:00:32",
    "osUptime": "00:07:37",
    "cpu": "Intel(R) Core(TM) i5 CPU       M 480  @ 2.67GHz"
  },
  "workspace": {
    "name": "hello_world [SSH: 192.168.3.11]",
    "workspaceFile": null,
    "folders": [
      "/home/ubuntu/ncs/v2.9.0/peter/hello_world"
    ]
  },
  "sdks": [
    {
      "version": "v2.9.0",
      "path": "/home/ubuntu/ncs/v2.9.0"
    }
  ],
  "apps": [
    {
      "workspace": "/home/ubuntu/ncs/v2.9.0/peter/hello_world",
      "uri": "/home/ubuntu/ncs/v2.9.0/peter/hello_world",
      "buildConfigurations": []
    }
  ],
  "toolchains": [
    {
      "version": "2.9.0",
      "path": "/home/ubuntu/ncs/toolchains/b620d30767"
    }
  ],
  "connectedDevices": [],
  "tools": {
    "/opt/SEGGER/JLink/JLinkExe": "7.94e",
    "/usr/local/bin/nrfjprog": "10.24.2",
    "/home/ubuntu/ncs/toolchains/b620d30767/cmake": null,
    "/usr/bin/python3": "3.10.12",
    "/usr/bin/git": "2.34.1",
    "arm-gdbPath": "not found",
    "riscv-gdbPath": "not found"
  },
  "nrfutil": {
    "nrfutil-device": {
      "version": "2.7.9",
      "binPath": "/home/ubuntu/.vscode-server/extensions/nordic-semiconductor.nrf-connect-2025.1.127-linux-x64/platform/nrfutil/bin/nrfutil-device",
      "jlinkInfo": {
        "description": "This version of SEGGER J-Link is different from the J-Link version that was used to test nrfutil device commands",
        "expectedVersion": {
          "version": "JLink_V7.94i",
          "versionFormat": "string"
        },
        "name": "JlinkARM",
        "version": "JLink_V7.94e",
        "versionFormat": "string"
      }
    },
    "nrfutil-toolchain-manager": {
      "version": "0.14.4",
      "binPath": "/home/ubuntu/.vscode-server/extensions/nordic-semiconductor.nrf-connect-2025.1.127-linux-x64/platform/nrfutil/bin/nrfutil-toolchain-manager"
    }
  },
  "environment": {
    "westEnv": {
      "HOME": "/home/ubuntu",
      "PATH": "/home/ubuntu/ncs/toolchains/b620d30767:/home/ubuntu/ncs/toolchains/b620d30767/mingw64/bin:/home/ubuntu/ncs/toolchains/b620d30767/bin:/home/ubuntu/ncs/toolchains/b620d30767/opt/bin:/home/ubuntu/ncs/toolchains/b620d30767/opt/bin/Scripts:/home/ubuntu/ncs/toolchains/b620d30767/opt/nanopb/generator-bin:/home/ubuntu/ncs/toolchains/b620d30767/opt/zephyr-sdk/arm-zephyr-eabi/bin:/home/ubuntu/ncs/toolchains/b620d30767/opt/zephyr-sdk/riscv64-zephyr-elf/bin:/home/ubuntu/.vscode-server/cli/servers/Stable-cd4ee3b1c348a13bafd8f9ad8060705f6d4b9cba/server/bin/remote-cli:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin:/home/ubuntu/.vscode-server/cli/servers/Stable-cd4ee3b1c348a13bafd8f9ad8060705f6d4b9cba/server/bin/remote-cli:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin",
      "ZEPHYR_BASE": "/home/ubuntu/ncs/v2.9.0/zephyr",
      "ZEPHYR_TOOLCHAIN_VARIANT": "zephyr",
      "ZEPHYR_SDK_INSTALL_DIR": "/home/ubuntu/ncs/toolchains/b620d30767/opt/zephyr-sdk",
      "PYTHONPATH": "/home/ubuntu/ncs/toolchains/b620d30767/opt/bin:/home/ubuntu/ncs/toolchains/b620d30767/opt/bin/Lib:/home/ubuntu/ncs/toolchains/b620d30767/opt/bin/Lib/site-packages",
      "USER": "ubuntu"
    },
    "inherited": {
      "ELECTRON_RUN_AS_NODE": "1",
      "HOME": "/home/ubuntu",
      "PATH": "/home/ubuntu/.vscode-server/cli/servers/Stable-cd4ee3b1c348a13bafd8f9ad8060705f6d4b9cba/server/bin/remote-cli:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin",
      "USER": "ubuntu"
    }
  },
  "terminal": {
    "defaultProfile": null
  },
  "config": {
    "nordic-semiconductor.nrf-connect": {
      "topdir": "",
      "toolchain": {
        "path": "",
        "manager": {
          "installDirectory": "/home/ubuntu/ncs/toolchains"
        }
      },
      "ozonePath": "",
      "applications": [],
      "applicationOptions": {},
      "kconfig": {
        "interface": "menuconfig"
      },
      "west": {
        "env": {
          "$base": "terminal"
        }
      },
      "boardRoots": [],
      "taskBindings": {},
      "buildTerminal": {
        "condensedProgress": true
      },
      "debugging": {
        "flash": true,
        "bindings": {},
        "justMyCode": false
      },
      "activeAppFollowActiveEditor": true,
      "flash": {
        "softreset": false,
        "erase": true,
        "recover": true
      },
      "enableTelemetry": true,
      "thirdpartyIntegration": {},
      "toolchainManager": {
        "indexURL": null,
        "installDirectory": null
      },
      "nrfutil": {
        "home": "${env:HOME}/.nrfutil"
      },
      "defaultOpenAction": "ask",
      "terminalProfile": {
        "shell": null
      },
      "deviceProvider": "nrfjprog"
    },
    "nordic-semiconductor.nrf-terminal": {
      "terminalMode": "character"
    }
  },
  "extensions": {
    "internal": {
      "nordic-semiconductor.nrf-connect": {
        "version": "2025.1.127",
        "path": "/home/ubuntu/.vscode-server/extensions/nordic-semiconductor.nrf-connect-2025.1.127-linux-x64",
        "isActive": true
      },
      "nordic-semiconductor.nrf-terminal": {
        "version": "2024.9.14",
        "path": "/home/ubuntu/.vscode-server/extensions/nordic-semiconductor.nrf-terminal-2024.9.14",
        "isActive": true
      },
      "nordic-semiconductor.nrf-devicetree": {
        "version": "2024.12.15",
        "path": "/home/ubuntu/.vscode-server/extensions/nordic-semiconductor.nrf-devicetree-2024.12.15",
        "isActive": true
      },
      "nordic-semiconductor.nrf-kconfig": {
        "version": "2024.12.13",
        "path": "/home/ubuntu/.vscode-server/extensions/nordic-semiconductor.nrf-kconfig-2024.12.13",
        "isActive": true
      }
    },
    "external": {
      "marus25.cortex-debug": null,
      "ms-vscode.cpptools": "1.23.6",
      "ms-vscode.js-debug": "1.96.0",
      "ms-vscode.vscode-js-profile-table": "1.0.10",
      "Natizyskunk.sftp": "1.16.3",
      "trond-snekvik.gnu-mapfiles": "1.1.0",
      "twxs.cmake": "0.0.17"
    }
  }
}

Kind regards,
Peter.Min