Hello,
I'm trying to run the BLE LTE sample following this guide on an nRF9160 DK. I get the following error:
[00:00:04.942,413] <inf> nrf_cloud_info: Modem FW: mfw_nrf9160_1.3.7[00:00:04.942,443] <inf> nrf_cloud_info: Protocol: MQTT[00:00:04.942,474] <inf> nrf_cloud_info: Download protocol: HTTPS[00:00:04.942,474] <inf> nrf_cloud_info: Sec tag: 16842753[00:00:04.942,504] <inf> nrf_cloud_info: Host name: mqtt.nrfcloud.com[00:00:05.147,460] <err> nrf_cloud_transport: Could not connect to nRF Cloud MQTT Broker mqtt.nrfcloud.com, port: 45858. err: -111
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I found this post on the forum and followed the answer to onboard the device.
FYI: before following the guide, I followed nRF9160 DK getting started guide to try the nRF Cloud MQTT multi-service and successfully get the nRF9160 DK connected to the cloud via LTE and sending data.
Back to the onboard the device, I followed exactly everything in Onboarding a device without the nRF Cloud Provisioning Service. Get the certificate, successfully onboard the device with this message log:
Devices to be onboarded: 1
Onboarding API call result: 202 - Accepted
Response: {"bulkOpsRequestId":"<request id>"}
Fetching results for bulkOpsRequestId: <request id>
Waiting 5s...
Onboarding status: SUCCEEDED
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I am able to see the new onboard device on nRF Cloud with the tag "unknown-pre-onboarding" sub type. But now, theh 9160 DK was not able to connect to the nRF Cloud at output this message. It is running the nRF Cloud MQTT multi-service sample, I did not modify anything. Here is the error message:
*** Using Zephyr OS v3.7.99-ca954a6216c9 ***[00:00:00.257,385] <inf> main: nRF Cloud multi-service sample has started, version: 1.0.0, protocol: MQTT[00:00:00.257,415] <inf> application: Reset reason: 0x10001[00:00:00.257,659] <inf> cloud_connection: Enabling connectivity...[00:00:00.533,355] <inf> cloud_connection: Setting up nRF Cloud library...[00:00:00.542,144] <inf> nrf_cloud_info: Device ID: nrf-<my device id>[00:00:00.542,602] <inf> nrf_cloud_info: IMEI: <number>[00:00:00.543,029] <inf> nrf_cloud_info: Modem FW: mfw_nrf9160_1.3.7[00:00:00.543,060] <inf> nrf_cloud_info: Protocol: MQTT[00:00:00.543,121] <inf> nrf_cloud_info: Download protocol: HTTPS[00:00:00.543,151] <inf> nrf_cloud_info: Sec tag: <sec tag>[00:00:00.543,182] <inf> nrf_cloud_info: Host name: mqtt.nrfcloud.com[00:00:00.640,136] <inf> nrf_cloud_credentials: Sec Tag:<sec tag>; CA: Yes, Client Cert: Yes, Private Key: Yes[00:00:00.640,197] <inf> nrf_cloud_credentials: CA Size: 1791, AWS: Likely, CoAP: Likely[00:00:00.640,228] <inf> cloud_connection: Waiting for network ready...+CEREG: 2,"2CED","0D78F115",7+CSCON: 1+CGEV: ME PDN ACT 0,0+CNEC_ESM: 50,0%MDMEV: SEARCH STATUS 2+CEREG: 5,"2CED","0D78F115",7,,,"00001010","00000011"%XTIME: "8A","5240827195108A","01"[00:00:04.543,365] <inf> cloud_connection: Network connectivity gained![00:00:05.543,579] <inf> cloud_connection: Network is ready[00:00:05.543,579] <inf> cloud_connection: Connecting to nRF Cloud[00:00:09.834,869] <err> nrf_cloud_transport: MQTT input error: -128[00:00:09.834,960] <err> nrf_cloud_transport: Error disconnecting from cloud: -128[00:00:09.834,991] <inf> cloud_connection: Disconnecting from nRF Cloud[00:00:09.835,021] <err> cloud_connection: Could not connect to nRF Cloud
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The LTE BLE gateway sample still displays the same error as noted above as well.
Any help is appreciated. It seems like I'm going in circles and not getting and good result.
Best regards,
Yun
