nRF Connect for Desktop plugin folder path

Hello,

I tried to use the Cellular Monitor app within the nRF Connect for Desktop software, but it encountered the following error. I have included the relevant part of the log file below. The issue is that my surname contains a special character that the nRF Connect probably does not recognize. As a result, the software replaces it with an ‘ÄŸ’ character in the path, preventing the directory from being opened. Is there a way to update the plugin folder directory in nRF Connect for Desktop so that the plugin can be used?

2025-05-05T14:00:18.181Z INFO Started tracefile
2025-05-05T14:00:18.181Z INFO Refreshing dashboard in 5 seconds
2025-05-05T14:00:18.242Z ERROR Error when creating trace: Plugin directory entry "C:\Users\MuhammetAydoÄŸan\.nrfconnect-apps\node_modules\pc-nrfconnect-cellularmonitor\node_modules\@nordicsemiconductor\nrf-monitor-lib-js\Release\win32-x64" does not exist
2025-05-05T14:00:18.242Z DEBUG Full error: {"error_code":1,"message":"Plugin directory entry \"C:\\Users\\MuhammetAydoÄŸan\\.nrfconnect-apps\\node_modules\\pc-nrfconnect-cellularmonitor\\node_modules\\@nordicsemiconductor\\nrf-monitor-lib-js\\Release\\win32-x64\" does not exist","origin":"Error when starting nrfml operation worker."}

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  • Hi

    I'm asking internally and will update as soon as I can

    Regards

    Runar

  • Hi

    Is there any update on this ticket?

    Regards

  • Sorry, just a quick question from R&D . is your actual home folder C:\Users\MuhammetAydoğan\? 

    Changing those directories is nothing we support.

    There is a possibility to do that, but it is clunky and we never test it, so it may break at any time. But if users are adventurous, they can try it: 

     

    The executable of nRF Connect for Desktop supports some command line switches and through two of them, those two directories can also be changed. The switches are --apps-root-dir and --user-data-dir

    So, e.g. if you start the executable with

    --apps-root-dir D:\nordic\nrf-connect-for-desktop-apps --user-data-dir D:\nordic\nrf-connect-for-desktop-data

    nRF Connect for Desktop should (besides temporary files) only write to files in D:\nordic. (If nRF Connect for Desktop updates itself, it of course also needs to write its own program files.)

    Regards

    Runar

  • Thank you so much for your reply and help!

    The executable of nRF Connect for Desktop supports some command line switches and through two of them, those two directories can also be changed. The switches are --apps-root-dir and --user-data-dir

    This method solved my problem. With these commands, I am able to change the directories of the apps and use the cellular monitor app without encountering any errors.

Reply
  • Thank you so much for your reply and help!

    The executable of nRF Connect for Desktop supports some command line switches and through two of them, those two directories can also be changed. The switches are --apps-root-dir and --user-data-dir

    This method solved my problem. With these commands, I am able to change the directories of the apps and use the cellular monitor app without encountering any errors.

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