Unable to install SDK via Manage SDKs in VSCode

Navin 1 month ago

Hi,

I am trying to install NCS v3.0.1 on Ubuntu 24.04 PC and I get the following error.

Looks like ZEPHYR_BASE is not setup. I am trying to follow the Fundamentals Course on DevAcademy.

[15:03:56] nrfutil-sdk-manager toolchain,install,--ncs-version,v3.0.1: Download toolchain v3.0.1
[15:04:51] =========== Toolchain validation report for Zephyr SDK 0.17.0 ===========
️❗️ nrfjprog couldn't be executed. Please ensure that SEGGER J-Link Software and Documentation Pack and nRF Command Line Tools are both installed.
[15:04:53] nrfutil-sdk-manager toolchain,install,--ncs-version,v3.0.1: Toolchain downloaded: success
[15:04:53] nrfutil-sdk-manager toolchain,install,--ncs-version,v3.0.1: Unpack toolchain v3.0.1
[15:05:04] nrfutil-sdk-manager toolchain,install,--ncs-version,v3.0.1: Toolchain unpacked to /home/navin/ncs/tmp/.tmpL2bwFg: success
[15:05:04] nrfutil-sdk-manager toolchain,install,--ncs-version,v3.0.1: Install toolchain v3.0.1
[15:05:04] nrfutil-sdk-manager toolchain,install,--ncs-version,v3.0.1: Toolchain installed at /home/navin/ncs/toolchains/7cbc0036f4: success
[15:05:15] nrfutil-sdk-manager sdk,install,v3.0.1,--sdk-path,/home/navin/ncs/v3.0.1: Download SDK v3.0.1
[15:06:25] nrfutil-sdk-manager sdk,install,v3.0.1,--sdk-path,/home/navin/ncs/v3.0.1: null: success
[15:06:25] nrfutil-sdk-manager sdk,install,v3.0.1,--sdk-path,/home/navin/ncs/v3.0.1: Calculating SDK checksum
[15:06:28] nrfutil-sdk-manager sdk,install,v3.0.1,--sdk-path,/home/navin/ncs/v3.0.1: Verified download: success
[15:06:28] nrfutil-sdk-manager sdk,install,v3.0.1,--sdk-path,/home/navin/ncs/v3.0.1: Unpack SDK v3.0.1
[15:06:40] nrfutil-sdk-manager sdk,install,v3.0.1,--sdk-path,/home/navin/ncs/v3.0.1: Unpacked SDK tarball: success
[west]: usage: west [-h] [-z ZEPHYR_BASE] [-v] [-V] <command> ...
[west]: west: unknown command "zephyr-export"; workspace /home/navin/ncs/v3.0.1 does not define this extension command -- try "west help"

[west]: exited with code 1.

Is there something that I am missing?

Parents

0 Navin 1 month ago

Additional info generated by the Support tool.

// IMPORTANT: The following data can contain sensitive or confidential information about your environment.
// If you do not want others to see this information, make sure to remove it before sharing the data.

// For help and support, visit Nordic Semiconductor's DevZone at https://devzone.nordicsemi.com/.

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    "osKernel": "6.11.0-25-generic",
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    "electron": "34.5.1",
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  "system": {
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    "vscodeRoot": "/snap/code/192/usr/share/code/resources/app",
    "nrfConnectForDesktopInstalled": "unknown",
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    "cpu": "AMD Ryzen 9 7945HX with Radeon Graphics"
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  "connectedDevices": [],
  "tools": {
    "/home/navin/ncs/toolchains/7cbc0036f4/opt/zephyr-sdk/arm-zephyr-eabi/bin/arm-zephyr-eabi-gcc": "0.17.0",
    "/opt/SEGGER/JLink/JLinkExe": "8.10",
    "/usr/local/bin/nrfutil": "8.0.0",
    "/home/navin/ncs/toolchains/7cbc0036f4/usr/local/bin/cmake": "3.21.0",
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    "/home/navin/ncs/toolchains/7cbc0036f4/usr/local/bin/python3": "3.12.4",
    "/home/navin/ncs/toolchains/7cbc0036f4/usr/local/bin/ninja": "1.10.2",
    "/home/navin/ncs/toolchains/7cbc0036f4/usr/bin/gperf": "3.1",
    "/home/navin/ncs/toolchains/7cbc0036f4/usr/bin/dtc": "1.5.0",
    "/home/navin/ncs/toolchains/7cbc0036f4/opt/bin/gn": "2132",
    "/home/navin/ncs/toolchains/7cbc0036f4/usr/local/bin/git": "2.37.3",
    "arm-gdbPath": "/home/navin/ncs/toolchains/7cbc0036f4/opt/zephyr-sdk/arm-zephyr-eabi/bin/arm-zephyr-eabi-gdb",
    "riscv-gdbPath": "/home/navin/ncs/toolchains/7cbc0036f4/opt/zephyr-sdk/riscv64-zephyr-elf/bin/riscv64-zephyr-elf-gdb"
  },
  "nrfutil": {
    "nrfutil-device": {
      "version": "2.8.8",
      "binPath": "/home/navin/.vscode/extensions/nordic-semiconductor.nrf-connect-2025.4.186-linux-x64/platform/nrfutil/bin/nrfutil-device",
      "jlinkInfo": {
        "description": "This version of SEGGER J-Link is different from the J-Link version that was used to test nrfutil device commands",
        "expectedVersion": {
          "version": "JLink_V8.18",
          "versionFormat": "string"
        },
        "name": "JlinkARM",
        "version": "JLink_V8.10",
        "versionFormat": "string"
      }
    },
    "nrfutil-sdk-manager": {
      "version": "1.2.0",
      "binPath": "/home/navin/.vscode/extensions/nordic-semiconductor.nrf-connect-2025.4.186-linux-x64/platform/nrfutil/bin/nrfutil-sdk-manager"
    }
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  "environment": {
    "westEnv": {
      "GIT_EXEC_PATH": "/home/navin/ncs/toolchains/7cbc0036f4/usr/local/libexec/git-core",
      "HOME": "/home/navin",
      "PATH": "/home/navin/ncs/toolchains/7cbc0036f4/usr/bin:/home/navin/ncs/toolchains/7cbc0036f4/usr/bin:/home/navin/ncs/toolchains/7cbc0036f4/usr/local/bin:/home/navin/ncs/toolchains/7cbc0036f4/opt/bin:/home/navin/ncs/toolchains/7cbc0036f4/opt/nanopb/generator-bin:/home/navin/ncs/toolchains/7cbc0036f4/opt/zephyr-sdk/arm-zephyr-eabi/bin:/home/navin/ncs/toolchains/7cbc0036f4/opt/zephyr-sdk/riscv64-zephyr-elf/bin:/home/navin/.asdf/shims:/home/navin/.rbenv/shims:/home/navin/.rbenv/bin:/home/navin/.cargo/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin:/snap/bin:/home/navin/.local/share/JetBrains/Toolbox/scripts:/home/navin/.rvm/bin:/home/navin/.rvm/bin:/home/navin/.asdf/shims:/home/navin/.rbenv/shims:/home/navin/.rbenv/bin:/home/navin/.cargo/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin:/snap/bin:/home/navin/.local/share/JetBrains/Toolbox/scripts:/home/navin/.rvm/bin:/home/navin/.rvm/bin",
      "ZEPHYR_TOOLCHAIN_VARIANT": "zephyr",
      "ZEPHYR_SDK_INSTALL_DIR": "/home/navin/ncs/toolchains/7cbc0036f4/opt/zephyr-sdk",
      "PYTHONPATH": "/home/navin/ncs/toolchains/7cbc0036f4/usr/local/lib/python3.12:/home/navin/ncs/toolchains/7cbc0036f4/usr/local/lib/python3.12/site-packages",
      "USER": "navin"
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    "inherited": {
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      "HOME": "/home/navin",
      "PATH": "/home/navin/.asdf/shims:/home/navin/.rbenv/shims:/home/navin/.rbenv/bin:/home/navin/.cargo/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin:/snap/bin:/home/navin/.local/share/JetBrains/Toolbox/scripts:/home/navin/.rvm/bin:/home/navin/.rvm/bin",
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  "config": {
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      "toolchain": {
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      "applications": [],
      "applicationOptions": {},
      "kconfig": {
        "interface": "kconfig"
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      "west": {
        "env": {
          "$base": "terminal"
        }
      },
      "boardRoots": [],
      "taskBindings": {},
      "buildTerminal": {
        "condensedProgress": true
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      "activeAppFollowActiveEditor": true,
      "flash": {
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        "erase": false,
        "recover": false
      },
      "enableTelemetry": false,
      "thirdpartyIntegration": {},
      "toolchainManager": {
        "indexURL": null,
        "installDirectory": null
      },
      "nrfutil": {
        "home": null
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      "defaultOpenAction": "ask",
      "terminalProfile": {
        "shell": null
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    "nordic-semiconductor.nrf-terminal": {
      "terminalMode": "character"
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  "extensions": {
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        "version": "2025.4.186",
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        "isActive": true
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      "nordic-semiconductor.nrf-terminal": {
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        "isActive": true
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        "isActive": true
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        "isActive": true
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      "ms-vscode.vscode-js-profile-table": "1.0.10",
      "ms-vscode.cmake-tools": "1.20.53",
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0 Michal 1 month ago in reply to Navin

Hello,

What happens when you restart VS Code?

What about reinstalling that SDK version or trying to install any other one?

I assume you are doing it via the VS Code extension, as told in the DevAcademy course?

Best regards,

Michal
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0 Michal 1 month ago in reply to Navin

Thank you for confirmation. I see that we now offer NCS both pre-packaged and straight from github. Which version did you choose?

And could you try the other version instead?

Also, can you tell me where exactly does your install log comes from in VS Code?

Best regards,

Michal
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0 Navin 1 month ago in reply to Michal

Hi Michal,

The installation log I posted is from the OUTPUT window on VS Code.

With the GitHub SDK install path, I get the following error.

data-mode="text">[15:25:23] nrfutil-sdk-manager toolchain,install,--ncs-version,v3.0.1: Download toolchain v3.0.1 nrfutil-sdk-manager toolchain,install,--ncs-version,v3.0.1: Toolchain downloaded: success nrfutil-sdk-manager toolchain,install,--ncs-version,v3.0.1: Unpack toolchain v3.0.1 nrfutil-sdk-manager toolchain,install,--ncs-version,v3.0.1: Toolchain unpacked to /home/navin/ncs/tmp/.tmpMWBvZL: success nrfutil-sdk-manager toolchain,install,--ncs-version,v3.0.1: Install toolchain v3.0.1 nrfutil-sdk-manager toolchain,install,--ncs-version,v3.0.1: Toolchain installed at /home/navin/ncs/toolchains/7cbc0036f4: success Initializing in /home/navin/ncs/v3.0.1 Cloning manifest repository from https://github.com/nrfconnect/sdk-nrf into '/home/navin/ncs/v3.0.1/.west/manifest-tmp'... setting manifest.path to nrf Initialized. Now run "west update" inside /home/navin/ncs/v3.0.1. /home/navin/ncs/v3.0.1... empty Git repository in /home/navin/ncs/v3.0.1/zephyr/.git/ zephyr: fetching, need revision v4.0.99-ncs1-1 https://github.com/nrfconnect/sdk-zephyr v4.0.99-ncs1-1 -> FETCH_HEAD v1.13.99-ncs1 -> v1.13.99-ncs1 v1.13.99-ncs1-rc1 -> v1.13.99-ncs1-rc1 v1.13.99-ncs2 -> v1.13.99-ncs2 v1.13.99-ncs2-rc1 -> v1.13.99-ncs2-rc1 v1.13.99-ncs2-rc2 -> v1.13.99-ncs2-rc2 v1.14.99-ncs1 -> v1.14.99-ncs1 v1.14.99-ncs1-rc1 -> v1.14.99-ncs1-rc1 v1.14.99-ncs1-rc2 -> v1.14.99-ncs1-rc2 v1.14.99-ncs2 -> v1.14.99-ncs2 v1.14.99-ncs2-rc1 -> v1.14.99-ncs2-rc1 v1.14.99-ncs2-rc2 -> v1.14.99-ncs2-rc2 v1.14.99-ncs2-rc3 -> v1.14.99-ncs2-rc3 v1.14.99-ncs2-rc4 -> v1.14.99-ncs2-rc4 v1.14.99-ncs3-snapshot1 -> v1.14.99-ncs3-snapshot1 v1.14.99-ncs3-snapshot2 -> v1.14.99-ncs3-snapshot2 v2.0.99-ncs1 -> v2.0.99-ncs1 v2.0.99-ncs1-rc1 -> v2.0.99-ncs1-rc1 v2.0.99-ncs1-rc2 -> v2.0.99-ncs1-rc2 v2.0.99-ncs1-rc3 -> v2.0.99-ncs1-rc3 v2.0.99-ncs1-snapshot1 -> v2.0.99-ncs1-snapshot1 v2.1.0-ncs1-snapshot1 -> v2.1.0-ncs1-snapshot1 v2.1.99-ncs1 -> v2.1.99-ncs1 v2.1.99-ncs1-rc1 -> v2.1.99-ncs1-rc1 v2.1.99-ncs1-rc2 -> v2.1.99-ncs1-rc2 v2.1.99-ncs1-snapshot1 -> v2.1.99-ncs1-snapshot1 v2.3.0-rc1-ncs1 -> v2.3.0-rc1-ncs1 v2.3.0-rc1-ncs1-rc1 -> v2.3.0-rc1-ncs1-rc1 v2.3.0-rc1-ncs1-rc2 -> v2.3.0-rc1-ncs1-rc2 v2.3.0-rc1-ncs1-rc3 -> v2.3.0-rc1-ncs1-rc3 v2.3.0-rc1-ncs1-snapshot1 -> v2.3.0-rc1-ncs1-snapshot1 v2.3.0-rc1-ncs2 -> v2.3.0-rc1-ncs2 v2.3.0-rc1-ncs3 -> v2.3.0-rc1-ncs3 v2.4.0-ncs1 -> v2.4.0-ncs1 v2.4.0-ncs1-rc1 -> v2.4.0-ncs1-rc1 v2.4.0-ncs1-rc2 -> v2.4.0-ncs1-rc2 v2.4.0-ncs1-snapshot1 -> v2.4.0-ncs1-snapshot1 v2.4.0-ncs2 -> v2.4.0-ncs2 v2.4.0-ncs2-rc1 -> v2.4.0-ncs2-rc1 v2.4.99-ncs1 -> v2.4.99-ncs1 v2.4.99-ncs1-rc1 -> v2.4.99-ncs1-rc1 v2.4.99-ncs1-snapshot1 -> v2.4.99-ncs1-snapshot1 v2.4.99-ncs2 -> v2.4.99-ncs2 v2.4.99-ncs2-1 -> v2.4.99-ncs2-1 v2.4.99-ncs2-rc1 -> v2.4.99-ncs2-rc1 v2.6.0-ncs1-rc3 -> v2.6.0-ncs1-rc3 v2.6.0-rc1-ncs1 -> v2.6.0-rc1-ncs1 v2.6.0-rc1-ncs1-rc1 -> v2.6.0-rc1-ncs1-rc1 v2.6.0-rc1-ncs1-snapshot1 -> v2.6.0-rc1-ncs1-snapshot1 v2.6.99-ncs1 -> v2.6.99-ncs1 v2.6.99-ncs1-1 -> v2.6.99-ncs1-1 v2.6.99-ncs1-rc1 -> v2.6.99-ncs1-rc1 v2.6.99-ncs1-rc2 -> v2.6.99-ncs1-rc2 v2.6.99-ncs1-snapshot1 -> v2.6.99-ncs1-snapshot1 v2.7.0-ncs1 -> v2.7.0-ncs1 v2.7.0-ncs1-rc1 -> v2.7.0-ncs1-rc1 v2.7.0-ncs1-rc2 -> v2.7.0-ncs1-rc2 v2.7.0-ncs1-snapshot1 -> v2.7.0-ncs1-snapshot1 v2.7.0-ncs1-snapshot2 -> v2.7.0-ncs1-snapshot2 v2.7.99-ncs1 -> v2.7.99-ncs1 v2.7.99-ncs1-1 -> v2.7.99-ncs1-1 v2.7.99-ncs1-rc1 -> v2.7.99-ncs1-rc1 v2.7.99-ncs1-rc2 -> v2.7.99-ncs1-rc2 v3.0.99-ncs1 -> v3.0.99-ncs1 v3.0.99-ncs1-1 -> v3.0.99-ncs1-1 v3.0.99-ncs1-rc1 -> v3.0.99-ncs1-rc1 v3.0.99-ncs1-rc2 -> v3.0.99-ncs1-rc2 v3.0.99-ncs1-snapshot1 -> v3.0.99-ncs1-snapshot1 v3.1.99-ncs1 -> v3.1.99-ncs1 v3.1.99-ncs1-1 -> v3.1.99-ncs1-1 v3.1.99-ncs1-2 -> v3.1.99-ncs1-2 v3.1.99-ncs1-3 -> v3.1.99-ncs1-3 v3.1.99-ncs1-rc1 -> v3.1.99-ncs1-rc1 v3.1.99-ncs1-rc2 -> v3.1.99-ncs1-rc2 v3.1.99-ncs1-snapshot1 -> v3.1.99-ncs1-snapshot1 v3.2.99-ncs1 -> v3.2.99-ncs1 v3.2.99-ncs1-rc1 -> v3.2.99-ncs1-rc1 v3.2.99-ncs1-rc2 -> v3.2.99-ncs1-rc2 v3.2.99-ncs1-snapshot1 -> v3.2.99-ncs1-snapshot1 v3.2.99-ncs2 -> v3.2.99-ncs2 v3.2.99-ncs2-rc1 -> v3.2.99-ncs2-rc1 v3.2.99-ncs2-rc2 -> v3.2.99-ncs2-rc2 v3.2.99-ncs2-snapshot1 -> v3.2.99-ncs2-snapshot1 v3.3.99-ncs1 -> v3.3.99-ncs1 v3.3.99-ncs1-1 -> v3.3.99-ncs1-1 v3.3.99-ncs1-2 -> v3.3.99-ncs1-2 v3.3.99-ncs1-3 -> v3.3.99-ncs1-3 v3.3.99-ncs1-rc1 -> v3.3.99-ncs1-rc1 v3.3.99-ncs1-rc2 -> v3.3.99-ncs1-rc2 v3.3.99-ncs1-snapshot1 -> v3.3.99-ncs1-snapshot1 v3.4.99-ncs1 -> v3.4.99-ncs1 v3.4.99-ncs1-1 -> v3.4.99-ncs1-1 v3.4.99-ncs1-1-rc1 -> v3.4.99-ncs1-1-rc1 v3.4.99-ncs1-2 -> v3.4.99-ncs1-2 v3.4.99-ncs1-3 -> v3.4.99-ncs1-3 v3.4.99-ncs1-rc1 -> v3.4.99-ncs1-rc1 v3.4.99-ncs1-rc2 -> v3.4.99-ncs1-rc2 v3.4.99-ncs1-snapshot1 -> v3.4.99-ncs1-snapshot1 v3.5.99-ncs1 -> v3.5.99-ncs1 v3.5.99-ncs1-1 -> v3.5.99-ncs1-1 v3.5.99-ncs1-2 -> v3.5.99-ncs1-2 v3.5.99-ncs1-3 -> v3.5.99-ncs1-3 v3.5.99-ncs1-4 -> v3.5.99-ncs1-4 v3.5.99-ncs1-rc1 -> v3.5.99-ncs1-rc1 v3.5.99-ncs1-rc2 -> v3.5.99-ncs1-rc2 v3.5.99-ncs1-snapshot1 -> v3.5.99-ncs1-snapshot1 v3.6.99-ncs2 -> v3.6.99-ncs2 v3.6.99-ncs2-rc1 -> v3.6.99-ncs2-rc1 v3.6.99-ncs2-rc2 -> v3.6.99-ncs2-rc2 v3.6.99-ncs2-rc3 -> v3.6.99-ncs2-rc3 v3.6.99-ncs2-snapshot1 -> v3.6.99-ncs2-snapshot1 v3.7.99-ncs1 -> v3.7.99-ncs1 v3.7.99-ncs1-rc1 -> v3.7.99-ncs1-rc1 v3.7.99-ncs1-rc2 -> v3.7.99-ncs1-rc2 v3.7.99-ncs1-snapshot1 -> v3.7.99-ncs1-snapshot1 v3.7.99-ncs1-snapshot2 -> v3.7.99-ncs1-snapshot2 v3.7.99-ncs2 -> v3.7.99-ncs2 v3.7.99-ncs2-1 -> v3.7.99-ncs2-1 v3.7.99-ncs2-rc1 -> v3.7.99-ncs2-rc1 v3.7.99-ncs2-rc2 -> v3.7.99-ncs2-rc2 v3.7.99-ncs3 -> v3.7.99-ncs3 v4.0.99-ncs1 -> v4.0.99-ncs1 v4.0.99-ncs1-1 -> v4.0.99-ncs1-1 v4.0.99-ncs1-rc1 -> v4.0.99-ncs1-rc1 v4.0.99-ncs1-rc2 -> v4.0.99-ncs1-rc2 v4.0.99-ncs1-snapshot1 -> v4.0.99-ncs1-snapshot1 is now at 77f865b8f8d [nrf fromlist] bluetooth: host: Fix param_len for LE CS Test command is now at 77f865b8f8d [nrf fromlist] bluetooth: host: Fix param_len for LE CS Test command ERROR: command exited with status 128: show refs/heads/manifest-rev:west.yml

Is it required to install west tool prior to installing SDKs or toolchain?

Best regards,

Navin

0 Michal 1 month ago in reply to Navin

Hello Navin,

Thank you for the log. The thing is, west is installed with the toolchain and as you can see in the log, it is being run properly.

"Status 128" in git means that there is an issue with the SSH key being used for github. Could it be that you have a wrong SSH key, or have removed or added one?

Can you otherwise interface github repositories from command line?

You could also try running "west update" in your NCS folder by yourself from the command line, like this line says:

[west]: === Initialized. Now run "west update" inside /home/navin/ncs/v3.0.1

Best regards,

Michal
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0 Navin 1 month ago in reply to Michal

Hi Michal,

SSH seems good with GitHub.

ssh -T [email protected]
Hi navin! You've successfully authenticated, but GitHub does not provide shell access.

I tried to run the command, but looks like it is missing.

~/ncs/v3.0.1                                                                                                                                                                                                                    
> pwd                   
/home/navin/ncs/v3.0.1

~/ncs/v3.0.1                                                                                                                                                                                                                    
> 

~/ncs/v3.0.1                                                                                                                                                                                                                    
> west update                
zsh: command not found: west

Best regards,

Navin

0 Michal 1 month ago in reply to Navin

What if you open a new nRF Connect terminal in VS Code? Actually, is it even possible to choose a version there?
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0 Michal 1 month ago in reply to Navin

What if you open a new nRF Connect terminal in VS Code? Actually, is it even possible to choose a version there?
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0 Navin 1 month ago in reply to Michal

Hi Michal,

It was a git GPG format issue!

Once I set a correct format, there were no issues.

Thank you for your help!

Best regards,

Navin
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0 Michal 1 month ago in reply to Navin

Good to know, thank you for the information Navin!

Best regards,

Michal
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