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  • Case ID: 345992
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The Zip file for updating in the DFU APP does not open.

David_Kim

HI

I have been using the DFU APP to create a zip file and update it.

However, this time, when I created a zip file to update and tried to use the zip file in the DFU app, it was disabled and could not be selected.

The photo below is a screen capture for opening a zip file to update in the DFU APP.

The upper file in the photo below is the zip file I created this time (not selected), and the one below is the zip file I created previously and used well.

The icon on the left is also different.

In a hurry, I tried it in the nRF Connect app and the update was successful with the zip file that was not selected above.

However, the icon is different.

Parents
  • 0

    Hello,

    Sorry for getting back to you a bit late. I was on a short vacation, which caused the delay in responding.

    I'm not sure what is causing this issue. We need to check if there is any problem with the device firmware application. Could you please let me know how I can reproduce this issue? How was the mentioned ZIP file generated, and what version of the DFU app are you using? Does this issue occur on different phones and platforms (Android/iOS)?

    Kind regards,
    Abhijith

Reply
  • 0

    Hello,

    Sorry for getting back to you a bit late. I was on a short vacation, which caused the delay in responding.

    I'm not sure what is causing this issue. We need to check if there is any problem with the device firmware application. Could you please let me know how I can reproduce this issue? How was the mentioned ZIP file generated, and what version of the DFU app are you using? Does this issue occur on different phones and platforms (Android/iOS)?

    Kind regards,
    Abhijith

Children
  • 0 in reply to Menon

    HI, Menon

    Menon said:
    We need to check if there is any problem with the device firmware application. Could you please let me know how I can reproduce this issue? How was the mentioned ZIP file generated, and what version of the DFU app are you using? Does this issue occur on different phones and platforms (Android/iOS)?

    1. The ZIP file was created with the command below.

    nRF52832 / S132 

    nrfutil pkg generate --hw-version 52 --sd-req 0x0103 --application-version 1 --application test_user_hex --key-file priv.pem dfu_package_test_user.zip

    2. The Android version of the smartphone that had the above problem is 9.0.

      I didn't review this smartphone before because it worked well, but as you said, it's a good choice when you try it with another smartphone.

      It seems that it may not work properly depending on the Android version.

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