NRF Cloud Shadow Update / AT Command messaging delay

[AdrianT]

Hi,

Is it possible to make the MQTT connected device receive the Shadow config updates and AT Commands immediately? Based from our testing, the device only receives the shadow updates when it attempts to transmit some data to the cloud.

During data acquisition phase, it doesn't receive the shadow updates. We are OK with a higher power consumption to make the receiving more responsive.

[Markku Lehto]

Hi,

Our underlying infrastructure sends shadow update notification when one of these conditions are met:

1. Device or application successfully updates the shadow

2. Publishing an MQTT message

If this is not a case, we need to investigate this.

Best regards,

Markku Lehto

[AdrianT]

Thanks for clarifying. Is this the same case for C2D messages? We also observe the same behavior