Unable to re-register nrf9160-dk device on nRF Cloud

[nikolays]

When attempting to register my nrf9160-dk device on nRF Cloud, I receive a message indicating the device is already registered. I do not know which account registered it.
Is there a way to re-register the device or reset its registration?

[dejans]

Hi,

I receive a message indicating the device is already registered.

Can you show this message?

Is there a way to re-register the device or reset its registration?

Commonly, the user would unclaim the device which would then be available for claiming by another user or team. Was device registered by the user from the same team (i.e.with the same TeamID)?

I do not know which account registered it.

What do you know about the device?

Best regards,
Dejan