Cannot install nRF Connect for Desktop arm64 for my macbook

[Li Boyan]

Hello!

I am installing the latest version of nRF Connect for Desktop apple silicon version from nordic official website.

After I downloaded the dmg file and installed the application, I ran into this error as soon as I tried to start the application:

Error when starting application

TypeError: Cannot destructure property 'shasum' of 'm.versions[a]' as it is undefined.

How can I solve this problem?

Thanks!

Li Boyan

[Benjamin]

Hi Li,

What exact version did you install?
What version of macOS do you run and what Mac are you using?
Could you try launching the application from the command line?

/Applications/nRF\ Connect\ for\ Desktop.app/Contents/MacOS/nRF\ Connect\ for\ Desktop

Best regards,
Benjamin

[Li Boyan]

Hi!

Thank you for your reply. I installed nrfconnect5.2.0-arm64, which is the latest one. I use Macbook m4, macOS sequoia 15.6.1. I tried the command line and it still had the same error.

[Benjamin]

Do you get the same error if you try to install an older version or if you try the x86 version with Rosetta 2?

[Li Boyan]

Hi, 

I tried the x86 version, and met the same error. Seems something is wrong with my Mac? How can I solve this?

[Li Boyan]

Hi, 

I downloaded the nrf connect 5.2.0 macos arm64 zip file on https://files.nordicsemi.com/ui/native/web-assets-com_nordicsemi/external/swtools/ncd/launcher, and this one works fine.

Thank you for your patience!