nRF Connect - Only a few devices listed in Android

[StanAmsterdam]

We as a company love the app (nRF Connect) and use it accross a lot of devices to recover stolen goods with BLE.

However, on all my Android devices (modern tablets and phones on different of modern Android versions) the app only shows 3 devices while a lot of other apps show 9 to 16 devices.

How come?! I played with the settings, but whats wrong, or what are we doing wrong?

The iPhones with nRF Connect all work amazingly well and also list loads of BLE devices.  

[Priyanka]

Hi,

the app only shows 3 devices while a lot of other apps show 9 to 16 devices.

Are you referring to the devices in the scanner section?

Could you attach some screenshots?

What changes have you done in the settings?

Do you face the same issue in multiple android devices?

-Priyanka

[StanAmsterdam]

Yes, the scanner mode. Screenshot would show my private bluetooth devices, but only shows 3. Other apps do 9-16 devices at the same time (or later).

I tried reinstalling the app, and of course it started without settings altered. Afterwards, I tried all non-advanced settings.

Yes, I face the issue in all Android devices, new and old, tablets and phones (all Samsung btw).

[Priyanka]

Hi,

I have reported this to the nRF Connect mobile app team and will keep you updated.

-Priyanka