BLE Connection Range Issue with IOS

[Ankit Jaiswal]

Hi Team, 

We are facing significant range issues on iPhones and other iOS devices with our hardware. We have tested these with both Custom App ( Made in House ) as well as NRF Connect app.
On Android app range for devices is in the range for 8-12 meter on both apps. While on iPhones range in just 1 to 1.5 meters. The device disconnects from the NRF connect app. 

I request you to provide some debug point and direction, That's will lead us to solve this issue ASAP. 

[Kenneth]

Hello,

If you haven't already, do make a private case here on devzone for someone to review your schematic and layout. As a next step we can also help with optimizing the output power and antenna by adjusting component values to find the best values for the specific design.

In any case, you should also run radio test if you haven't already, to check the frequency accuracy of the carrier and the output power, this can be done by hooking the antenna feed point to a spectrum analyzer and measure on the carrier. The radio test is available here: https://docs.nordicsemi.com/bundle/ncs-latest/page/nrf/samples/peripheral/radio_test/README.html 

Kenneth

[Ankit Jaiswal]

Hi Kenneth,

As per our previous discussion, I have created a private ticket (Case ID: 352442) and attached all the required documents. Kindly continue the discussion in that case and assist in closing this public ticket.

Thank you for your support.