hi support team,
customer is using mesh and met a problem, here is the situation:
1. customer using mesh/light as basic demo, adding mesh DFU function in it ,and deploy those nodes onsite testing(provisions and settings are completed).
2.customer need new function in the light and add new model(time model), and upgrade it to new version.
3.using app to set up the time model find out the app could not see the new model, so need to reset the device(using app) and re-provision the light, and then we can see the time model.
here is the difference:


and here is the problem, all those nodes need to be reset and re-provisioned. otherwise the model could not work.
this will be really hard work that, those devices have been installed tall and high in the lights on the street, re-provision is almost infeasible.