nRF9151-DK Not Establishing an LTE-M or NB-IoT Connection, Neither with Wireless Logic nor Onomondo SIMs in Türkiye

Hello,

Recently I got an nRF9151-DK and I am following the Cellular IoT Fundamentals course. When it was time to connect the device to nRF Cloud (Lesson 1, Exercise 1), it couldn't established an LTE connection.

I tried both with the SIMs included. I see that both Wireless Logic and Onomondo has agreement with Turkcell. Onomondo supports both LTE-M and NB-IoT connections while Wireless Logic only supports LTE-M. My SIM cards are active and their status can be seen on the individual platforms of each.

I configured the APN as stated in the Onomondo docs. APN is "onomondo".

It searches for cellular towers around and finds 2, one Turkcell (28601) and one Vodafone (28602), with NB-IoT as ACT.

> at AT+COPS=?
+COPS: (1,"","","28601",9),(1,"","","28602",9)
OK

But it cannot establish a connection with them. I couldn't figured out how to proceed. Find below the screenshot that shows the current status on Cellular Monitor tool.

Can you confirm that either of the provided SIM cards can be used in Türkiye without any problem and assist me on establishing a healthy connection? I am ready to provide any supportive material, trace, if needed.

I am based in Izmir, Türkiye.

Regards,
Ibrahim


Parents
  • Hi,

    Even when the modem can see the NB-IoT network, it can still reject the roaming IoT traffic due to roaming restrictions. So can you please check from Onomondo if coverage and roaming is allowed in your region.

    In parallel, could you enable modem trace (for example using the nrf91-modem-trace-uart snippet) and share a modem trace file with us? That will let us see the network’s reject cause and better understand why registration fails.

    Best Regards,
    Syed Maysum

Reply
  • Hi,

    Even when the modem can see the NB-IoT network, it can still reject the roaming IoT traffic due to roaming restrictions. So can you please check from Onomondo if coverage and roaming is allowed in your region.

    In parallel, could you enable modem trace (for example using the nrf91-modem-trace-uart snippet) and share a modem trace file with us? That will let us see the network’s reject cause and better understand why registration fails.

    Best Regards,
    Syed Maysum

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