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  • Case ID: 112797
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nrf51 422 QFAC : no device is connected ?

Nour_l

Hi , I've just started using a Nordic's product : an nRF51 422 QFAC develepement Kit I was running tests by loading examples on this board when I lost the connection between the nRF and the computer , to be honest the example's loading was kind of really excessive because i had some issues with the board responding to the code ... i used different IDEs : Keil and IAR and I copied the .hex file to the external storage device (J-link) ... I proceeded in that way for a coupe of times which had lead , as far as I believe, to the fact that the device could no longer be detected neither by nrfgo studio or any IDE nor as a storage device . Now Led 5 is permanently off (the 4 other leds are still working anyway) Thank you for your attention . P.S this post had been edited just to make clearer for further reads

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    This sounds a bit serious, since this only occurs if the on board programming chip is faulty, or there are (hopefully) some power issue which are easy to fix.

    Can you describe exactly how it happened?

    Try plugging into other USBs, change USB cable, test wether other devices work with same USB configuration, try running the DK of a battery (LED5 will not work on battery but all others will). Can you try measuring the VDD and 5V pin while USB is connected?

    Solution; you can try holding in the reset button and get it into bootloader mode. This way you can drag and drop the interface firmware (downloadable from nordicsemi) onto the board.

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  • 0

    This sounds a bit serious, since this only occurs if the on board programming chip is faulty, or there are (hopefully) some power issue which are easy to fix.

    Can you describe exactly how it happened?

    Try plugging into other USBs, change USB cable, test wether other devices work with same USB configuration, try running the DK of a battery (LED5 will not work on battery but all others will). Can you try measuring the VDD and 5V pin while USB is connected?

    Solution; you can try holding in the reset button and get it into bootloader mode. This way you can drag and drop the interface firmware (downloadable from nordicsemi) onto the board.

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