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Why nRf51822 is not connecting to my mobile having 4.0 bluetooth ? BUT only connect when i use Official app

My phone : Lenovo Phab

Problem : cannot pair with nRf 51822 from Bluetooth menu BUT when i use Official App ( NRF Utility etc) then connect and start receiving data "

Notification on pairing request : incorrect pass key ( it didnt prompt for a passkey but when i click to pair just says Incorrect key) ??

am i missing something plzz Help

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