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How to get my J-Link Uart Port work?

Hi,

As a beginner, I'm trying to have CDC J-Link Uart port work with my laptop. I'm using nRF52 board. When connecting the board to my laptop (windows 10), it displays the following in device manager: image description

Actually, I cannot use any terminal to open this COM port. I have downloaded the latest "J-Link software and document pack".

Please tell me how to fix this problem?

Thanks a lot.

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