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  • Case ID: 117372
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Battery Request Second time disconnection

magesh vasudevan

Issue: when the battery level is requested for the first time from mobile its responding correctly. but, when it is requested for the second time from mobile, disconnection happens with message unknown error (0x3b).

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    Could you please try to provide some more information? What chip are you using? nRF51? nRF52? nRF24L01+? Is this a custom board, a DK or maybe a EK? What SDK version are you using? What SoftDevice are you using? Are you running one of the examples in the SDK? What mobile device is this? What app are you using on the phone? Android? IOS? Are you able to debug the chip? In what part of the code does the error happen? Which of the devices are issuing the disconnect? Where are you seeing this error, on the mobile or on the chip? Does the chip enter the error handler?

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    Could you please try to provide some more information? What chip are you using? nRF51? nRF52? nRF24L01+? Is this a custom board, a DK or maybe a EK? What SDK version are you using? What SoftDevice are you using? Are you running one of the examples in the SDK? What mobile device is this? What app are you using on the phone? Android? IOS? Are you able to debug the chip? In what part of the code does the error happen? Which of the devices are issuing the disconnect? Where are you seeing this error, on the mobile or on the chip? Does the chip enter the error handler?

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