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MCP / nrfConnect issues

Dear Nordic Team,

I can't launch Sniffer on PCA10000 using MCP nor on PCA10040 using nrfConnect. In case of MCP I get "No response from master emulator" and in nrfConnect "Error occurred opening serial port. (NRF_ERROR_TIMEOUT)".

The PCA10000 works on my collegue PC, so I assume FW is correct. On the PCA10040 I downloaded the "s132" hex using nRFGostudio.

I tried newest JLink USB drivers, different ports etc. - no difference. In both cases I see that whatever USB socket I plug boards in they preserve their COM numbers (like COM12 or COM18) which is a bit strange.

My system is Win7 Pro 64b

Please advise what to do. regards

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