nrf connect 1.1 - white/empty window (PC version)

[Moritz]

Hi,

I just installed nrf connect 1.1 on my Dev-PC (many versions of J-Link and nrfjprog) everything works fine. The visualization of Secure-DFU-Upload-Speed is really nice!

But on 2 PCs of my colleague, we only get a white/empty window when starting Nrf Connect 1.1.

The directory "C:\Users<username>\AppData\Roaming\nrfconnect" gets created and the files seam to be the same than on my machine, but there is no log file. The latest nrf5x command line tools are also installed.

Any ideas what might be happening?

Opening the debugging console shows this. The truncated path goes to ../bindings.js"

[Magne Rodem]

I have been able to reproduce this on a Windows 7 VM. It happens because the application cannot find Visual C++ Redistributable for Visual Studio 2015. This is bundled with nRF Connect, but apparently there is a problem loading the DLLs.

A workaround for now is to install Visual C++ Redistributable for Visual Studio 2015 (vc_redist.x86.exe) from Microsoft's website: www.microsoft.com/.../details.aspx

[Moritz]

Yeah, this makes sense. On my Windows 7 machine I have Visual Studio 2015 installed, but the two other PCs are probably without VS2015.