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Issue opening MasterEmulator

I've been testing my application and am having an issue opening MasterEmulator sometimes. I need to reseat the nfr51 dongle to clear out the errors I am seeing below. Any way I can avoid this.

2;14:43:17.8762 [MainThread] Initialize
MasterEmulator, Version=2.1.13.14, Culture=neutral, PublicKeyToken=null
3;14:43:18.0262 [MainThread] 680361820 - COM15
4;14:43:18.3362 [MainThread] Open
5;14:43:18.3462 [MainThread] 680361820 - COM15
6;14:43:18.5862 [MainThread]  - - Start of script: (2017-02-06 20:43:18) - - 
7;14:43:18.5962 [MainThread] 
<reportfile:"C:\ProgramData\Nordic Semiconductor\MasterEmulator\log.txt"/>
8;14:43:18.6262 [MainThread] Device: COM15
9;14:43:18.6362 [MainThread] HciJLinkDriver opened (COM15, 1000000-8-None-1-RequestToSend)
10;14:43:18.6562 [MainThread] 680361820 - COM15
11;14:43:20.0472 [MainThread] HCI command: BTLE_CMD_READ_BD_ADDR
12;14:43:20.0672 [MainThread] Serial port write: 01-09-10-00
13;14:43:21.6072 [MainThread] Exception: No response from master emulator
14;14:43:21.6072 [MainThread] Could not read device address.
15;14:43:21.6172 [MainThread] HCI command: NRF_CMD_GET_VERSION_INFO
16;14:43:21.6272 [MainThread] Serial port write: 01-06-FC-00
17;14:43:23.0372 [MainThread] Exception: 
18;14:43:23.0372 [MainThread] Could not read controller version info.
19;14:43:23.0572 [MainThread] HCI command: BTLE_CMD_LE_READ_BUFFER_SIZE
20;14:43:23.0672 [MainThread] Serial port write: 01-02-20-00
21;14:43:24.4873 [MainThread] Exception: 
22;14:43:24.4873 [MainThread] Could not read buffer size.
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  • Generally, we recommend using the pc-ble-driver, available here on our GitHub page, as it is more stable and the fact that there will not be any further development of Master Control Panel and its .dll. However, if that is not an option, then you can try to switch to the Segger J-Link v5.10n firmware as it has shown to more stable. We also have customers using the MCP dll for production testing and some have used a Yepkit USB Switchable Hub to power cycle the nRF51 Dongle from code to resolve this issue.

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  • Generally, we recommend using the pc-ble-driver, available here on our GitHub page, as it is more stable and the fact that there will not be any further development of Master Control Panel and its .dll. However, if that is not an option, then you can try to switch to the Segger J-Link v5.10n firmware as it has shown to more stable. We also have customers using the MCP dll for production testing and some have used a Yepkit USB Switchable Hub to power cycle the nRF51 Dongle from code to resolve this issue.

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