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Cannot select nRF5x Programming in nRFgo Studio

Hi I am using Jlink board(v9.3), when connected to my pc (window 7), I can't select nRF5x programming. nRFgo studio version I am using is 1.20.0.2. I tried uninstalling and installing. I tried installing the newest version 1.21.2 as well but still didn't work and showed this error "jlinkarm dll not found." Have tried nrfprog from cmd and it didn't work too, same error showed up: image description

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Help please? Thanks!