nRF connect2.0 not working at all

[Pavan kumar]

Hii all,

Is there any one started using and succeed with nRF connect 2.0, I installed and open this app, and added two apps two this

After that I launched the app nRF cloud gateway surprisingly nothing happens It just showing a loading indicator but loads nothing

I tried to launch the app by connecting nRF 51 and 52 DKs but same thing with both apps

PS: I'm using windows 7 as my os can any one please suggest where I went wrong

EDIT1: I pressed the ctrl+shift+I to open developer console and I'm seeing following error

can anyone please figure out what was the problem

[Daniel Wang]

It's working fine for me. Did you try closing, and launching the app again?

[Pavan kumar]

yes I tried that many times and even tried by reinstalling still same issue

[Pavan kumar]

@Daniel can I know what exactly you are doing

[Daniel Wang]

I just start it normaly. Maybe you can try to run the program in windows administrator mode

[Magne Rodem]

Hi Pavan. After launching the app, press Ctrl+Shift+I. This will open the developer console, which may display information about what is failing.