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BLE disconnection does not finish

Hi, I am working on the latest version of SDK (v14) and SoftDevice(v5) on nRF52382. When I call the sd_gap_disconnect it returns NRF_SUCCESS. However the BLE_GAP_DISCONNECT event is not called and the system resets. I checked the reset reason in the power registers and it returns a 4. i.e. a soft reset. The issue here is the disconnection process starts but does not finish, The disconnect event occurs if the nrf_connect app is turned off from the phone. Any reasons for the odd behavior in the first case ?

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