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How to update thingy52 Firmware?

jimm58

I have a android phone, and it says there's a FW update (1.1.0) for the thingy (it says I'm on 0.0.0). I confirm that I want it, but nothing happens. What can I try? I get some of the environmental data, (but no temp) as well as other sensors

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    Hi jimm58!

    Take a look at this page from the Thingy:52 User guide.

    Updating firmware on a Thingy that is already connected

    This scenario is a default use case. During the DFU update, you can pause and resume the DFU update from the point when it was stopped.

    1. Connect to Thingy.
2. Navigate to the Firmware Update menu.
3. Tap the blue DFU icon in the bottom right corner of the screen to
start the DFU process.

    The status of the DFU is highlighted on the tick marks at the bottom of the screen and the progress bar is updated with the average DFU speed.

    If you still experience any problems, let me know!

    Edit 19.09.17

    Turned out that the Thingy that had problems updating the Firmware, was flashed with a custom ANT Firmware. This prevented the DFU service to successfully update the Thingy using the Thingy App or the nRF Connect mobile apps.

    The solution was to to a wired firmware update, using either a Nordic nRF 52 DK or a programmer. Using a DK and nRFgo Studio the Thingy can be erased and flashed with the pre-compiled hex file with FW v1.1.0. The hex file can be downloaded under the downloads tab on the Thingy product page.

    Best regards,
    Joakim.

  • 0 in reply to Joakim Jakobsen

    Hi @Jimm58 does it crash automatically after starting DFU? When the DFU process starts you should be able to see the Thingy:52 starting to blink in yellow and the grayed out status icons/texts will start to change its colors. One other thing you could do is to turn off the thingy and turn it on with the button on top of thingy pressed. This will put the thingy in to boot loader mode and you should be able to go back to the DFU screen and press the DFU button. The app will scan for the Thingy in DFU mode and you should be able to connect and start the DFU process from there on wards

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  • 0 in reply to Joakim Jakobsen

    Hi @Jimm58 does it crash automatically after starting DFU? When the DFU process starts you should be able to see the Thingy:52 starting to blink in yellow and the grayed out status icons/texts will start to change its colors. One other thing you could do is to turn off the thingy and turn it on with the button on top of thingy pressed. This will put the thingy in to boot loader mode and you should be able to go back to the DFU screen and press the DFU button. The app will scan for the Thingy in DFU mode and you should be able to connect and start the DFU process from there on wards

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