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Sniffer on Windows XP

I am trying to use Sniffer software on Windows XP. I am trying it with nRF51822 Development Kit dongle (PCA10000). Setup worked fine (nRFgo install, segger install, loading firmware on the dongle and running the sniffer executable after installing python). But the sniffer executable cannot find the dongle. I tried to specify the Sniffer’s COM port number (comPort=10) in sniffer.cfg file but nothing changes.

In the device manager Jlink CDC UART Port is COM10. There is also another J-link device which is not identified (in other devices) and I could not find if there should be another driver for this.

I am not sure how to debug this. Updated the firmware as well. Or simply windows XP is not supported?

Could not try nRF51822 Evaluation Kit (PCA10001) since somehow its usb nest seems damaged during shipment I guess.

P.S. My user has admin rights

It is just this mesage: . . . . . . . . Is the sniffer software already running somewhere else? . . . . . . . . Try plugging out the hardware. Wait 5 seconds before plugging back in.

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