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nRF connect won't start

Dear friends, As shown in the pic below, my nRF connect won't start. Automatic firmware detection and programming are done. nRF Connect: v2.2.1, board: PCA10040 AND PCA10036( I tried both of them) I am looking forward to your advices. regards.

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  • Thanks. The PCA10036 is not supported so that may be the reason you can't connect that board.
    However, you should be able to use the PCA10040. I don't have any problems with it myself. Are you able to see the device in the Windows device manager and verify that the PCA10040 is COM7?
    Best regards.

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  • Thanks. The PCA10036 is not supported so that may be the reason you can't connect that board.
    However, you should be able to use the PCA10040. I don't have any problems with it myself. Are you able to see the device in the Windows device manager and verify that the PCA10040 is COM7?
    Best regards.

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